Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 20, 2023

Black & White
Germany
6 months using the app
January 10, 2024

aBaby.com
United States
6 months using the app
October 12, 2023

Lee Monroe Designs
United States
5 months using the app
January 11, 2024

Metal Moon
China
5 months using the app
April 11, 2024

hmdropship
Morocco
4 days using the app
TIDIO LLC replied April 15, 2024

Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio.

If you ever have any questions or feedback, feel free to reach out at support@tidio.net.

November 10, 2023

Drip Street
Portugal
4 months using the app
November 11, 2023

Ma boutique
France
3 months using the app
TIDIO LLC replied November 22, 2023

Thank you for leaving the review, it made our day!

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!