Reviews (1,908)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service and boosting sales conversions through its live chat and AI chatbots. They appreciate the intuitive design, easy setup, and multi-channel integration including Facebook and Instagram. The free version is praised for its comprehensive features, suitable for businesses at various stages. Customer support is also consistently commended for being responsive and effective, enhancing user experience and app functionality.

October 4, 2023

TKS
France
About 2 months using the app
April 26, 2024

AL-IHSAN
France
12 minutes using the app
February 14, 2024

Gabriela Tolomei
Uruguay
7 days using the app
TIDIO LLC replied February 15, 2024

Hello! We're grateful for your review :-)

October 27, 2023

GIGADGET SHOP
United States
24 days using the app
January 16, 2024

MarQuito.nl
Netherlands
12 days using the app
January 2, 2024

PastelWhisper
United States
14 days using the app
November 17, 2023

Dazzled Clothing
Germany
14 days using the app
TIDIO LLC replied November 22, 2023

Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)

January 15, 2024

Beef Bru
Canada
8 days using the app
December 11, 2023

VIP shop Suisse
Switzerland
5 days using the app
TIDIO LLC replied December 12, 2023

Thank you for the review! If there is anything we can improve, or you have questions on, please reach out to us at support@tidio.net, we will do our best to make Tidio even better for you! :-)

January 18, 2024

Plan your life
Italy
1 day using the app