Reviews (1,883)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service through real-time chat and chatbots. They value its easy setup, customizable features, and integration with platforms like Facebook and Instagram. The free plan is appreciated for including essential features suitable for various business stages. Merchants also praise its reliable performance, user-friendly interface, and responsive customer support team, which is adept at resolving issues promptly.

November 17, 2023

Dazzled Clothing
Germany
14 days using the app
TIDIO LLC replied November 22, 2023

Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)

December 11, 2023

VIP shop Suisse
Switzerland
5 days using the app
TIDIO LLC replied December 12, 2023

Thank you for the review! If there is anything we can improve, or you have questions on, please reach out to us at support@tidio.net, we will do our best to make Tidio even better for you! :-)

November 22, 2023

Utensil Master
India
About 2 hours using the app
TIDIO LLC replied November 28, 2023

Thank you for the excellent review!