Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

March 25, 2024

ToySail
Mexico
3 months using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.

January 21, 2024

SEONZIT
China
9 months using the app
December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

January 13, 2024

EternaLuxe
Czechia
8 months using the app
March 7, 2024

FORTEZA STORE
United States
4 months using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

March 19, 2024

Pinoleros LLC
United States
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.

January 11, 2024

Metal Moon
China
5 months using the app
April 6, 2024

Katuna
Netherlands
20 days using the app
TIDIO LLC replied April 9, 2024

Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.

December 4, 2023

Paan
Saudi Arabia
3 months using the app
TIDIO LLC replied December 5, 2023

Thank you very much for the 5 star review!

January 10, 2024

aBaby.com
United States
About 2 months using the app