Reviews (1,930)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.

February 24, 2024

Empyre Cosmetics
United States
8 months using the app
September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
October 20, 2023

Black & White
Germany
6 months using the app
January 10, 2024

aBaby.com
United States
6 months using the app
November 26, 2023

GigglesToyStore
Belgium
6 months using the app
TIDIO LLC replied November 28, 2023

Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know ...

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

October 12, 2023

Lee Monroe Designs
United States
5 months using the app
January 11, 2024

Metal Moon
China
5 months using the app
March 7, 2024

FORTEZA STORE
United States
4 months using the app
TIDIO LLC replied March 9, 2024

Thanks so much for your excellent review!

November 10, 2023

Drip Street
Portugal
4 months using the app