Reviews (1,883)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and customer service through real-time chat and chatbots. They value its easy setup, customizable features, and integration with platforms like Facebook and Instagram. The free plan is appreciated for including essential features suitable for various business stages. Merchants also praise its reliable performance, user-friendly interface, and responsive customer support team, which is adept at resolving issues promptly.

January 10, 2024

Origani - Luxury Certified Organic Skincare
Australia
About 20 hours using the app
October 27, 2023

GIGADGET SHOP
United States
24 days using the app
December 16, 2023

Crystal House
United States
3 months using the app
TIDIO LLC replied December 19, 2023

Thank you for rating us!

We're here to assist you, and it's our priority to ensure the app works seamlessly for you. We have reached out to you to learn more about your needs. :)

November 26, 2023

GigglesToyStore
Belgium
6 months using the app
TIDIO LLC replied November 28, 2023

Hi there and thank you for your rating. If there's anything we can do to improve your experience with Tidio, or if you are facing any trouble with the app, please let us know via our live chat on Tidio.com, or through email at support@tidio.net. We're more than happy to assist!

December 11, 2023

Estonia
2 months using the app
TIDIO LLC replied December 13, 2023

Thank you for taking the time to rate our service!

If there are any specific areas where we can improve or if you have any suggestions, we'd love to hear from you. Please reach out at support@tidio.net

We appreciate your feedback!

January 2, 2024

PastelWhisper
United States
14 days using the app
January 18, 2024

Plan your life
Italy
1 day using the app
July 22, 2024

Home Leisure HQ
United States
TIDIO LLC replied July 24, 2024

Thank you very much for this excellent review!

November 27, 2023

Revna Nordic Beauty
Denmark
2 days using the app
January 21, 2024

SEONZIT
China
31 minutes using the app