Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

June 16, 2024

One stop pet store
United States
17 days using the app
TIDIO LLC replied June 18, 2024

Thank you very much for this amazing review!

June 8, 2024

TRENDZ X
United States
About 2 months using the app
TIDIO LLC replied June 11, 2024

Thank you so much for the great review!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

June 25, 2024

KRASNOVA
Czechia
1 day using the app
TIDIO LLC replied June 27, 2024

Thank you so much for that amazing review!

May 3, 2024

ArrowSoft
United States
About 1 year using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

May 12, 2024

Nur Pet Shop
Georgia
8 days using the app
TIDIO LLC replied June 4, 2024

Thank you so much for your review, it made our day!

June 10, 2024

Go On Sport
Chile
About 3 hours using the app
TIDIO LLC replied June 12, 2024

Thanks a lot for the great review!

February 24, 2024

Empyre Cosmetics
United States
8 months using the app
March 25, 2024

ToySail
Mexico
3 months using the app
TIDIO LLC replied April 9, 2024

Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.