Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

September 25, 2024

RochesterRC.UK
United Kingdom
5 days using the app
TIDIO LLC replied September 27, 2024

Thank you so much for your amazing review!

July 22, 2024

Home Leisure HQ
United States
Over 1 year using the app
TIDIO LLC replied July 24, 2024

Thank you very much for this excellent review!

September 4, 2024

Adoring Cat
Georgia
4 days using the app
TIDIO LLC replied September 6, 2024

Hi there, thank you for this amazing review!

July 31, 2024

F&M Distributor Work Shop
Canada
2 months using the app
TIDIO LLC replied August 2, 2024

Thanks a lot for this great review :)

November 2, 2024

MYSCANDIC
Finland
14 days using the app
TIDIO LLC replied November 6, 2024

Thank you for the review!

November 6, 2024

kerabox.no
Norway
About 4 hours using the app
TIDIO LLC replied November 15, 2024

Thank you so much for the review!

August 21, 2024

FAKE HOVERAir Store
Hong Kong SAR
1 day using the app
TIDIO LLC replied September 2, 2024

Thank you very much for this amazing review!

November 18, 2024

Retroplay
Germany
15 minutes using the app
July 21, 2024

bigsplanetsshop
Portugal
3 months using the app
TIDIO LLC replied July 23, 2024

Hi there, thank you for the review. We would like to get more details on it -- could you please reach out to us at support@tidio.net? Our Support Team will do their best to assist you and sort out any issue you may have. Thank you!

June 11, 2024

dtfprint.me
United States
10 months using the app
TIDIO LLC replied June 12, 2024

Thank you for your review, we appreciate it!