Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer interaction and sales conversion through features like live chat and AI chatbots. They appreciate its easy installation, seamless Shopify integration, and customizable design options. The mobile app is noted for adding flexibility to customer service. Merchants also commend the reliable performance and exceptional support team for their quick and helpful responses.
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They are the best. Always super friendly, fast and high quality support.
It works great. Beautiful interface design and easy to use. Thank you!
Great App that helps boost leads and sales. Make sure to set up the chatbots correctly. The support team is very helpful, if you get stuck just use the live chat to get help.
We are proud to be a part of your business! Thank you :)
Excellent app. Is extremely helpful. I love it. Excellent customer service, too! Highly recommended.
Thank you for the 5 stars! :)
Ottima app, molto intuitiva e semplice da installare. Assistenza impeccabile, disponibilità a 100%, molto consigliata !!!
The customer service is great - Thank you Martin! I haven't been able to use the product much yet, however, I believe this is going to be a great product for me.
Amazing app with wonderful support. I think it is the best online chat system on the market now. keep it up.
Thank you so much for the positive review! Glad to hear our support was able to help you and that you like Tidio so much! We will do our best to keep it up and more!
Great app, I had a couple of issues which were not Tidio's fault or issue and Martin from support went above and beyond and fixed my issue.
Awesome the hear you like the App and it's even more awesome to hear that our colleague Martin was able to help you with the issues you were experiencing. Of course, should you need any further assistance just let us know. Enjoy using Tidio!
Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.
We are glad to be a part of your business. Thank you for the review :)
Awesome app! The support is TOP, they answer as soon as you send the message! Highly recommended. Thank you!
Thank you for the five stars! We strive to provide the best support possible, so your words mean a lot!