Tidio Live Chat & AI Chatbots , 1,838 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They value its easy setup and customization, with features like live chat and AI chatbots that enhance customer communication. The seamless Shopify integration, responsive support team, and comprehensive free plan are also appreciated. Merchants note the app's effectiveness in boosting sales and conversions, improving customer service, and supporting multilingual businesses. The ability to distribute coupon codes is seen as a valuable tool for increasing conversion rates.
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Amazing app with wonderful support. I think it is the best online chat system on the market now. keep it up.
Thank you so much for the positive review! Glad to hear our support was able to help you and that you like Tidio so much! We will do our best to keep it up and more!
Grat app, easy to manage and very good made. Thanks
Staff helped me with my set up. Very happy with sevice
Great app, I had a couple of issues which were not Tidio's fault or issue and Martin from support went above and beyond and fixed my issue.
Awesome the hear you like the App and it's even more awesome to hear that our colleague Martin was able to help you with the issues you were experiencing. Of course, should you need any further assistance just let us know. Enjoy using Tidio!
Great app... great ROI. Great service! This is one of our faves. We use it for special promotions and customer interactions.
We are glad to be a part of your business. Thank you for the review :)
Nice app. Satisfied with the support. A Free plan is also available which is very useful to start with.
Thank you for the kind words and the 5 stars! :)
I am having a great experience so far. The bot is saving me time and doing a great job capturing leads and assisting my visitors.
That's awesome! Great job with the bot. And thank you for the review. :)
Love this app for tracking how visitors browse through my website. As a newbie Shopify website I like to know what products interests my customers and tidio lets me do that. customer service was A+ too. Thank you Jan!
Thank you so much for your kind review! Glad you are enjoying our features and are able to utilize them effectively :) We will also make sure to compliment Jan! Thank you
They support team is always available to answer my simple to complex questions, appreciate their patience to provide all the steps on how to do what and where to go. Tidio is so convenient, and very easy to use and to have the ability to chat with customers to help them out!:) Thank you!!
Also love how you can customize the colors and content you want to show to customers on your site:)
Thanks Tidio!!
I installed this app to have chat support for my Shopify store. It's very easy to use, it looks beautiful and simple to set up. I had a question about setting up a message for when I'm offline and unable to answer. I popped the question on their chat app, I immediately got a reply from a support person and resolved the issue.
We are always happy to help! Thank you for the kind words :)