Reviews (1,707)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 8, 2023

I love this app so much!! Customer service is amazing too! If you need help don't hesitate to book an onboarding call with their team, it is FREE, and they have walked me through the app, and now I'm all set! I highly recommend trying this out, their team is very knowledgable and even helped me with other things in my store!!!

Mink Envy Lashes
United States
About 1 year using the app
February 16, 2023

I just had my onboarding call with June. She was very pleasant and helpful. The service and interface seems user friendly. I look forward to exploring and making the most of Timeact!

Protect Ya Neck MMA
United States
About 1 year using the app
May 13, 2022

Ho contattato l'assistenza via chat e ha risposto Andrei, molto disponibile per trovare una soluzione alla mia richiesta. Ha risposto molto velocemente.

VLAC
Italy
About 1 year using the app
Kairock Partners SRL replied May 17, 2022

Grazie mille per la fantastica recensione! Sono molto felice di essere stato d'aiuto e non vedo l'ora di realizzare grandi vendite in pre-ordine per il vostro negozio.

Cordiali saluti,

Andrei di Timesact

June 27, 2023

Excellent onboarding and very thorough walkthrough! I almost didn't sign up for the onboarding call, but I'm so glad I did!

KABASIA
United States
About 1 year using the app
May 9, 2023

Would highly recommend the onboarding session. Answered all of my questions and did a run through in real time. really helpful.
Easy app to use and customise too.

Trainloop
United Kingdom
About 1 year using the app
June 20, 2023

Great app! Easy to install the customer support helped me troubleshoot an issue I was having with my theme. Highly recommend!

AMASOUK
United States
About 1 year using the app
October 12, 2022

Timesact has provided wonderful customer service! The preorder system was new for me and they have helped make this process easier.

Westero Barbecue Seasonings
United States
About 1 year using the app
November 18, 2021

This app works great, I need some help with moving an item from pending to active, on the site. I got great assistance from Andrei, and I'm very happy, this is just the app I was looking for.

HolyGrail Comix
United States
About 1 year using the app
Kairock Partners SRL replied November 18, 2021

Thank you for the great review! I'm now officially a fan of your store and I'll do my very best to support you as you grow.

Best regards,

Andrei from Timesact

January 11, 2023

Stellar app. super customer service that adapted my app to fit my specific store needs. already processed a lot of pre orders trough it. works great

Rawnice
Sweden
About 1 year using the app
March 14, 2022

So far this app is pretty easy to use. I had an issue before my big website launch and was quickly helped by Andrei. He walked me through how to resolve my issue with screenshots that were really helpful. Definitely happy with this app.

TSAM World
United States
About 1 year using the app
Kairock Partners SRL replied March 14, 2022

Thank you for the great review! Happy to help and looking forward to a great pre-order campaign for your business.

Best regards,

Andrei from Timesact