Reviews (1,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
Refine
-
By rating
We'd been wanting to accept pre-orders for some time now. We tried a different app, but it didn't work and the company was unresponsive to our help requests. This app, however, is fantastic, and Timesact support for installation for my theme was instant. We were able to take pre-orders right away. I highly recommend this app for taking pre-orders.
I have only been very happy with this app and developer. its easy to use and I have a couple of times need help to fix some issues. Every time fast respons and the last time it was fixed in 1 min!!! always been polite... more developers like this please!
If you ever wonder why this app rated 5 stars, try it yourself. The app is very intuitive and ridiculously easy to use. Does the job very well. And what makes this app stand out is their speedy support even though you are still in trying phase of using the app. My issue resolved within 6 hours. Kudos to the team.
Thank you so much for the awesome review! We are very happy to help you grow your sales with pre-orders.
Best regards,
Andrei from Timesact
The team is really great and is quick to respond to any issues with coding or helping us set up. Functionality of the app is great and our customers are already pre-ordering. Thank you team!
This app is just what I was looking for. Very easy to set up and customise
Support from Andrei was first class.
Thank you for the kind words and for partnering with us for your pre-order needs! I'm sure we'll grow sales together.
Best regards,
Andrei from Timesact
The user interface on this app is so unique in that it is so incredibly clear and easy to use! And the customer support is above and beyond -- helped fix bugs in our site and really saved us!! So happy we chose Timesact
Thank you so much for this amazing review! Glad I could be of help and looking forward to an awesome pre-order campaign for your store.
Best regards,
Andrei from Timesact
Finally, a working solution. We have tried and FAILED with several other pre-order apps with all of them being too glitchy or selling beyond the allocated inventory. Andrei & his team got it right. From hand holding install to assisting in clean-up of legacy code to ensuring the app works seamlessly with other apps, Andrei and team do it all. Great solution that's already impacting our business.
Thank you for the awesome review! It was a challenge but your support, clear communication and goodwill made it all work out in the end. This is a strong foundation on which a long fruitful collaboration can be built and that will help us grow our businesses side by side. I look forward to the future.
Best regards,
Andrei from Timesact
amazing. easy and quick with great help from costumer service.
very simple workflow. loveeee it! thank you
We haven't had a chance to launch our backorder items yet, but the setup has been extremely smooth. We have a store with thousands of products, and were looking for a viable option for setting up backorders. So far, we have no complaints. This app's support is exceptional; we had numerous questions and requests, and the support team replied promptly with very helpful information, even going in and fixing the majority (if not all) of the issues themselves. I highly recommend this app for anyone looking to set up backorders on their store!
The customer service is super quick and really helpful! We got our special request sorted out in minutes, and even a suggestion on how to fix something that would work better for our customers. Thank you!