Reviews (195)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its easy installation and user-friendly interface, which streamlines order tracking and reduces customer inquiries. The responsive support team quickly resolves issues, enhancing merchant satisfaction. Its customization options and multilingual support allow for seamless integration into various store brands, improving website professionalism and customer trust. Merchants find it offers great value and effectively boosts customer satisfaction.

Edited April 3, 2019

I use this application to have a very attractive tracking page within my site vs having my customers go to our couriers site which is lackluster. The App support team are excellent and the application is so easy to use and setup.

Aqua-Tech
Canada
About 2 months using the app
Edited December 4, 2018

super quick and easy set up for your stores. Customers can easily find where to track their orders! Great app

froot orleans
United States
About 2 months using the app
May 3, 2019

Absolutely needed to give your customers and yourself peace of mind. It'll save you hours needed to respond to customer inquiries about the whereabouts of their order.

SmartElectricLighter
United States
About 1 month using the app
July 30, 2021

Useful tracking app, very responsive and helpful support. Had some questions with carriers matching, issue was solved the same day. Possibility to show products on tracking page. Thanks a lot!

Coverhood™ Surf Ponchos for all water sports enthusiasts | Official Website
Lithuania
About 1 month using the app
June 9, 2020

Very good customer support, my problem was solved in less than 24 hours. Great application I recommend

Kayasciarpa
France
About 1 month using the app
October 16, 2015

Awesome app. A real time-saver!

Ulabeeshop
Lithuania
About 1 month using the app
July 20, 2019

Why it still shows package is in China if I selected "Hide Carriers"? Please let me know. Looking forward for your reply.

My Cervical
United Kingdom
About 1 month using the app
Shark Byte, Inc replied July 21, 2019

My Cervical,

Thank you for your question. We will be more that happy to take a deeper look and solve the issue.
Could you please check, if you got our support email on July ...

August 25, 2021

This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.

Walk Around Kitty
United States
About 1 month using the app
May 12, 2019

Great app! Highly recommend.easy to set up, beautiful interface, fast customer support service. 5 stars.

MASMART
United States
About 1 month using the app
Edited February 7, 2018

A great app at a very fair price!

Jbaxter
Canada
29 days using the app