Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.
Refine
-
By rating
A very good app ! My clients are very happy to track their orders. Great support team, thanks a lot !
A must needed app to allow your customer to track there order. Saves me a lot of time. www.thechristianscross.com
Superbe application ! Visuel professionnel et soigné ! Service Client très rapide. J'ai eu réponse à mon mail en 10 minutes ! Efficace & Rapide ! Merci Beaucoup
Nice simple app, helps to increase quality and feel for my store. The prices are good. Recommending. The support team is awesome as well. Had issue fixed fast
Great price, great app and what I truly liked was the helpfulness of the customer support especially as I am not too tech savvy.
I love this app. My customers can ship on my online store with confidence. Thank you for creating this app. God bless you!
Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!
Hello!
Thank you very much for leaving the review, it's much appreciated!
It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!
Best wishes,
Trackr Team
So far I am so so so happy with this app! and with the support service! I love the fact that you can hide the carriers, change the colors, translate the main points in your language and so many other features! Thank you to Justas and everyone else for always helping me so fast! Thank you again!
Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !
I recommend this application, very simple and effective use.
Especially in case of problem, the customer service is very reactive, they answered me in less than an hour on a Sunday evening. the solution was found easily, and this is a mistake on my part.
I leave 5 stars because this team and the trackr app really deserve them.