Reviews (190)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.

November 1, 2021

i highly recommanded , this app hel me a lot for costomers request about his items AAAAAAAAAAAAA AAAAAAAAAAAAA
A

huggel pets
Canada
3 months using the app
Shark Byte, Inc replied November 1, 2021

Thank you very much for your kind words! We wish all the best for your business and if you have any tracking-related issues, please contact us at support@parceltrackr.com - our team will be more than happy to lend you a hand!

Best wishes,
Trackr team

March 19, 2019

A very good app ! My clients are very happy to track their orders. Great support team, thanks a lot !

Dusty Straw
France
3 months using the app
December 12, 2016

A must needed app to allow your customer to track there order. Saves me a lot of time. www.thechristianscross.com

The Christians Cross
United States
3 months using the app
February 27, 2020

Superbe application ! Visuel professionnel et soigné ! Service Client très rapide. J'ai eu réponse à mon mail en 10 minutes ! Efficace & Rapide ! Merci Beaucoup

Paulo N'co
Réunion
3 months using the app
Edited May 5, 2020

Nice simple app, helps to increase quality and feel for my store. The prices are good. Recommending. The support team is awesome as well. Had issue fixed fast

20of20store
Lithuania
3 months using the app
April 16, 2020

Great price, great app and what I truly liked was the helpfulness of the customer support especially as I am not too tech savvy.

GoshGorilla
New Zealand
3 months using the app
August 30, 2019

I love this app. My customers can ship on my online store with confidence. Thank you for creating this app. God bless you!

Happy Campy Store
United States
3 months using the app
February 18, 2022

Great application!! Easy to use and customize. Dropshipping friendly app. You can always ask the support if there are tracking numbers that are not yet registered to the app. As with dropshipping stores, suppliers use different couriers. Kudos to the support team. Thank you for your immediate help always!

Best Bunding
Australia
3 months using the app
Shark Byte, Inc replied February 21, 2022

Hello!
Thank you very much for leaving the review, it's much appreciated!

It means a lot to us to know that our customers are happy with the app and get the support they need.
We'll do our best to provide quality service and be even better in the future!

Best wishes,
Trackr Team

July 23, 2020

So far I am so so so happy with this app! and with the support service! I love the fact that you can hide the carriers, change the colors, translate the main points in your language and so many other features! Thank you to Justas and everyone else for always helping me so fast! Thank you again!

Shipishipi
Germany
2 months using the app
January 16, 2021

Application simple d'utilisation et claire pour nos clients. Le service client au top ! Aimable, pédagogue et efficace Merci la team !

JUSTCHILL.OUT
France
2 months using the app