Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

Edited June 26, 2017

Great customer service. I had an abnormal question and they helped me figure everything out in a timely manner.

Vitalix Fitness
United States
5 months using the app
March 30, 2022

I loved that i could add support into my store and they set it all up for me, made it much more stress free

bamboobabey
Australia
5 months using the app
March 9, 2018

Brilliant app! Plus the customer service is great they helped me with a few teething issues.

Feisty Fox
United Kingdom
5 months using the app
October 11, 2017

Love this app. Use it in conjunction with Aftership.

Glory West
United States
5 months using the app
May 7, 2018

Such a great app :) This is a must have for every store owner.

Teezzit
United States
5 months using the app
Edited May 8, 2019

Important app with unbeatable customer support!

My service requests dropped after I got tracktor. It is a must-have for all shopify store owners who are selling physical products.

Best app in the market at this price.

Pawlers
India
5 months using the app
June 5, 2019

My third store using this app, and have been very pleasant experience across board.

The Tracktor App is a BOMB! It's gonna blow your store sales through the roof, aids the customer experience and save countless hours of having to respond to the dreaded question - "Where's my order?"

Every Shopify store owner needs this BOMB!

Plus, customer service is super responsive AT ALL TIMES.

Platform 16
Ireland
5 months using the app
August 17, 2017

Just installed and I think this will be a permanent fixture on my website! Thanks.

Thesunnyspot
United States
5 months using the app
Edited March 3, 2020

This is is an essential tracking app needed by all drop shippers! Your customers will be confident to see the delivery status of their order/s
Start using it and enjoy the peace of mind for your every transaction.

LeisureField
Philippines
5 months using the app
August 15, 2017

Great app and easy to use! We couldn't ask for more.

P S I Love Greece
United States
5 months using the app