Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Alan was very helpful in getting the app set up for our store. He even configured the style to match with our theme. The app is clean, sophisticated, and easy-to-use. We use Canpar Courier (not supported by Shopify) and he and his team managed to pull the data from their network.
Tracktor is an amazing app! The team is very helpful, quick to respond and did an awesome job installing it in my store. Thank you Tracktor Team!!
We have just installed it So far so good. Their support team were very quick and helpful with set up
This is a very practical app. Thanks to customer service Mandy for helping me solve the problem, which is very convenient and simple!
Works great plus social proof.
Great support team
Great app easy to use and the price is better than competitors , great support, highly recommended!
Tracktor is an invaluable asset in building trust and integrity with our customers. Particularly, as tracktor integrates directly into the web site. The app comes with a thorough and easy to implement step by step shopify integration outline, so we were able to set up tracktor within the shortest time as well as customize it according to our brand guidelines ourselves. Our customers are already using it. All our forwarders integrate perfectly as well.
Tracktor customer service rep was very helpful, and very fast. 10/10 recommend. 10/10 would use again
The team were able to complete set-up in no time and sent me some helpful links to get started. Great customer service.
Requested the support for activating the app and they responded quickly and efficiently. Very much appreciated.