Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

August 16, 2020

The team were able to complete set-up in no time and sent me some helpful links to get started. Great customer service.

Elle & Cole
Australia
5 months using the app
Edited July 19, 2019

Requested the support for activating the app and they responded quickly and efficiently. Very much appreciated.

Pearl Pleazures
United States
5 months using the app
April 4, 2019

Great customer service. Helped out with everything. Fixed my mistakes I made in the code! This App works extremely well also.

Vixofy
United States
5 months using the app
August 12, 2017

When I decided to use this app I got it already recommended. And as soon as i had installed Tracktor, I got so much offers for support. Thas is what clients wish for. (If they are still a bit unsure or not such a techis;) Tracktor is soo good looking in the menue of your store. If you have it, costumer feels more secure, to have a bit more controll about the delivering process. And doesnt need to ask in many emails. The features are looking soo professional, its amazing. For me as a perfectionalist i couldnt want it to have anyhow better. I love this app already. And the Team is awesome! So helpful and fast and very uncomplicate. Thanks for being there:) Sry for my english...I m from berlin/Germany.

Cheekprincess
Canada
5 months using the app
May 1, 2018

Très bonne application, simple d'utilisation. Merci

Vivremontessori
France
5 months using the app
Edited February 18, 2019

Very quick and easy!I would definitely recommend. It works so fine and the tutorials are so easy to follow

Oh mãe eu quero
Portugal
5 months using the app
August 5, 2021

Love it! so easy to use and if you need any help the customer service reps are so nice to help you out with the set up, very prompt too. There is a subscription but worth it tbh

Berryknotty
United States
5 months using the app
July 3, 2018

Good support! Helped me out very well, thank you.

Xvpieces
Germany
5 months using the app
Edited January 16, 2016

Amazing Product and Support.

Thanks!!

www.evilcollar.it

Evilcollar
Italy
5 months using the app
February 1, 2019

Great and very professional I really can trust their usefull apps on my websites, also their customer support are great

Kinzjewels
Jordan
5 months using the app