Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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A++ Support and amazing app. their support will go with beyond your expectation never fear to try it out
Great app and we like that it brings the customers back to our website to track their orders potentially leading to another sale. Also the support staff was quick to respond and add a feature from a suggestion email.
I love the app it looks great and provides a great interface for my customers. Not only that but the customer support team customized the appearance for me
It's an absolutely amazing app with great support. Tracking by order number and not revealing where the package is being shipped from is a huge advantage. The support staff even set up the tracking links on my site within 24 hours and made it effortless (Thanks Mandy!).
My only issue is the free plan only allows you to track 5 orders a month which is really low and probably not enough to get customer feedback, but it is worth the $14.99/month imo.
Amazing app and very responsive team.
Excelente!!!!! Muito bom atendimento!!! Suporte ao usuário maravilhoso!! Adorei e recomento muito!!!
I haven't really had a chance to look into the app.
Thank Yo for installing it for me I'm sure that I will be happy with it
This is a great app and I would recommend it to anyone that wants to grow their business. Their customer support is very prompt and helpful.
The tech support provided by Tracktor is unparalleled! Mandy, the agent who was helping me, was incredibly knowledgeable and patient. She guided me through each step and was able to take over when I needed extra help. This app is wonderfully comprehensive and I would have never known the benefits if Mandy hadn't been there to show me how to properly implement it (not because the app is confusing, just because I'm a little dumb sometimes). Wonderful app, amazing support. Thanks again, Mandy :)
I would like to thank the team who was able to configure directly on my site, because I could not install the codes.
Thank you for their quick response and efficiency.
I highly recommend this application which has in addition a great customer service.