Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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The tech support provided by Tracktor is unparalleled! Mandy, the agent who was helping me, was incredibly knowledgeable and patient. She guided me through each step and was able to take over when I needed extra help. This app is wonderfully comprehensive and I would have never known the benefits if Mandy hadn't been there to show me how to properly implement it (not because the app is confusing, just because I'm a little dumb sometimes). Wonderful app, amazing support. Thanks again, Mandy :)
I would like to thank the team who was able to configure directly on my site, because I could not install the codes.
Thank you for their quick response and efficiency.
I highly recommend this application which has in addition a great customer service.
Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend
I really love this app. Its very easy to use by the clients which is what we are all after. the support is amazing and the team are just very easy to talk to.
I love watching my jewelry orders make their way to me!
Del Francis Jewelry offers it's customers professional-grade order status & package tracking that's integrated with all major carriers. Thank you TheShopPad!
www.delfrancisjewelry.com
great help, solved the problem fast and efficiently, very effective. This is what i look for in customer service! 5/5 A+++
It is the best order tracking app from the ones I have tested. They also have good and quick customer support!
Nice helpdesk, app looks nice and quite easy too use
Customer support on this app is great! They explained everything to me with patience and even helped with installation process. I'll be using this app for the foreseeable future!
I was having issues with setting up the links and customer service was able to help me set everything up! Great customer service!