Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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The tech support provided by Tracktor is unparalleled! Mandy, the agent who was helping me, was incredibly knowledgeable and patient. She guided me through each step and was able to take over when I needed extra help. This app is wonderfully comprehensive and I would have never known the benefits if Mandy hadn't been there to show me how to properly implement it (not because the app is confusing, just because I'm a little dumb sometimes). Wonderful app, amazing support. Thanks again, Mandy :)
I would like to thank the team who was able to configure directly on my site, because I could not install the codes.
Thank you for their quick response and efficiency.
I highly recommend this application which has in addition a great customer service.
Better than others reviews app, and the support is always here to help me, that's what i like. I just recommend
I really love this app. Its very easy to use by the clients which is what we are all after. the support is amazing and the team are just very easy to talk to.
Veldig flott app, genial med sporingen ut til kundene. Eneste trekk er at oppdateringen ikke er på Norsk. Men har fått beskjed om at dette kanskje skulle bli løst snart nå. Så tipper Norsk kommer opp som ett valg hos de innen de neste månedene fremover :D
I love watching my jewelry orders make their way to me!
Del Francis Jewelry offers it's customers professional-grade order status & package tracking that's integrated with all major carriers. Thank you TheShopPad!
www.delfrancisjewelry.com
great help, solved the problem fast and efficiently, very effective. This is what i look for in customer service! 5/5 A+++
It is the best order tracking app from the ones I have tested. They also have good and quick customer support!
Nice helpdesk, app looks nice and quite easy too use
Customer support on this app is great! They explained everything to me with patience and even helped with installation process. I'll be using this app for the foreseeable future!