Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

June 29, 2020

This application definitely suit my needs. Also, they have a wonderful support team. I will recommend to use.

mojkapig
Hong Kong SAR
4 months using the app
August 20, 2019

Thank you to the Traktor team for the detailed feedback and speedy responses, answered all of my questions and helped me with the installation of the app free of charge....great service and even better customer service!

Trending Things
United States
4 months using the app
June 15, 2018

Great app, easy install and free.

Greensociety Com
Canada
4 months using the app
February 14, 2023

One of the best shopify apps i ever USE

Fg

Aqua Pure
Croatia
4 months using the app
May 31, 2020

app is cool, lets you block place of origin, which we all know will be quite helpful because of you know what! 5 out of 5

Level Up Selfie
Australia
4 months using the app
March 8, 2016

Great group of folks to deal with and the app works like a charm.

Saleforplants
United States
4 months using the app
January 17, 2019

It is the only app that I am using and it is the best ever especially the customer service (Logan) he helped me fix me the problem with FedEx tracking info not showing up in the app

Linda Cute
United States
4 months using the app
September 3, 2019

Installed the app but needed assistants figuring everything out and Matt from customer support got back to me within minutes! Like less than 5mins, I was shocked, as I have used many apps on shopify for a couple of years and I've only have experienced such a quick response once before. On top of that Matt customised the app to fit my theme and gave a great pointer about our store in the process. I would give 5 stars 10x over. Truly impressed just by the support alone, not to mentions the great app also! Thanks Matt and ShopPad, keep up the great work!

Girls in Logos
United Kingdom
4 months using the app
May 29, 2017

Very good app, helps customers track their orders and eases the strain on customer service by reducing the amount of 'where is my order?' emails.

Dark Rose Gothic Jewellery
United Kingdom
4 months using the app
October 8, 2018

So far so good. This app works well on my shop specially since I am selling on a specific country using the local courier. This helps a lot. Thank you.

Luxoria Jewelry
Philippines
4 months using the app