Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

December 25, 2016

The ShopPad team is great! They helped us set up the app and fix any formatting issues we had. Tracktor works perfectly for us and would recommend to anyone looking for a tracking app.

Parfemme
Australia
3 months using the app
August 26, 2018

Great App, good for tracking.

Wahat Flowers
United States
3 months using the app
September 10, 2017

The app does exactly what I need. Something with my theme was causing issues with app. I reached out to Tracktor and they personally fixed it the same day I added them.

Dad Tells Jokes
United States
3 months using the app
March 26, 2021

Thank you, Mandy H. for the support and fast replies, it did not last 5 minutes to solve my problem, and she was really nice helpful!

salespot24
Switzerland
3 months using the app
March 21, 2019

The app has been working very well and its the cleanest and neatest looking out of all the other tracking apps i have tried out. Customer support is also very on point and quick to respond!

MikadoHome
Singapore
3 months using the app
January 29, 2019

Very recommended app. The customer service was excellent. Mandy solved all my problems and I really recommend this app.

Jelly Cases
Spain
3 months using the app
Edited November 23, 2020

Literally perfect app. Has everything You need. Support is also helpful and replies very quickly and conveniently!

Bandplug US
Estonia
3 months using the app
July 3, 2015

This tractor seems to be working fine. Put a note on my home page. Hope customers will take time to check this out.
thank you
Carroll

Sequin Appliques
United States
3 months using the app
December 18, 2017

I moved from a different tracking app and I'm very pleased! They adjusted the width for me and their customer service was super quick! Thank you!

Moda Luxe Jewelry
United States
3 months using the app
October 2, 2017

I just installed this app and i tested it with previous order i had and it worked well. There was an order that as delivered today and the app was able to give me real time information that the order was delivered.

Most importantly, i had a question with the setup and i sent a chat message and the response was under 1 minute. Super fast customer respond.

Star Novelty Store
United Kingdom
3 months using the app