Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, real-time tracking, and robust security. It's praised for its ability to create multiple order statuses, reducing customer inquiries. The app integrates seamlessly with Shopify and provides a professional tracking page. Many commend the quick and efficient customer support team, appreciating the app's functionality and time-saving features.

August 26, 2018

Great App, good for tracking.

Wahat Flowers
United States
3 months using the app
September 10, 2017

The app does exactly what I need. Something with my theme was causing issues with app. I reached out to Tracktor and they personally fixed it the same day I added them.

Dad Tells Jokes
United States
3 months using the app
March 26, 2021

Thank you, Mandy H. for the support and fast replies, it did not last 5 minutes to solve my problem, and she was really nice helpful!

salespot24
Switzerland
3 months using the app
March 21, 2019

The app has been working very well and its the cleanest and neatest looking out of all the other tracking apps i have tried out. Customer support is also very on point and quick to respond!

MikadoHome
Singapore
3 months using the app
January 29, 2019

Very recommended app. The customer service was excellent. Mandy solved all my problems and I really recommend this app.

Jelly Cases
Spain
3 months using the app
Edited November 23, 2020

Literally perfect app. Has everything You need. Support is also helpful and replies very quickly and conveniently!

Bandplug US
Estonia
3 months using the app
July 3, 2015

This tractor seems to be working fine. Put a note on my home page. Hope customers will take time to check this out.
thank you
Carroll

Sequin Appliques
United States
3 months using the app
July 25, 2016

These guys know what they are doing. The support is awsome! My website has now the tracking page and my customer doesn't has to go out of my shopify store to see the progress of their orders. 100% RECOMMENDED!

Justbeautiful Com
United States
3 months using the app
October 2, 2017

I just installed this app and i tested it with previous order i had and it worked well. There was an order that as delivered today and the app was able to give me real time information that the order was delivered.

Most importantly, i had a question with the setup and i sent a chat message and the response was under 1 minute. Super fast customer respond.

Star Novelty Store
United Kingdom
3 months using the app
February 24, 2023

Absolutely Stunning! Super easy to set up, amazing customer service with incredibly fast responded times. 100% RECOMMENDED.

MissionGrip
Canada
3 months using the app