Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Excellent way to keep track of orders with customers and avoid huge headache for employees or yourself. Highly reccomended for any store owner and the interface is beautiful!
A very very useful app, if you want a high customer satisfaction, than its a must, they have a great support and its really good to do business with them.
You'll not have to worry about customers messaging you to ask about their tracking numbers and getting really mad, less charge back and refund rate. That means less risk for your business.
Also very friendly for user , they don't even need their tracking number, only email and order number!
They even reduce my cost and raise my limit of orders for the same plan, so definitely use this app if you are wanting to have a long term good relationship with customers and also because the team will help you achieving that and also adapt to your situation if you are struggling.
Also, don't forget to contact them if you have any struggle, they will help effectively.
This is the best app for tracking order. Supper easy to use and amazing customer service. Definitely recommend!
I did test almost all tracking apps available, and there are a lot of them :-)
But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc
Now I'm a proud user of Tracktor on both my stores.
This app fits my needs 200% and the customer support is magnificent.
Thanks a lot for your help Annette, Matt and team!
<3
I really appreciate Matt and all the support he gave me. I reached out to him for help with setting up and he quickly responded and got me on track. Thank you so much!
Very responsive and helpful customer service, I got my problem solved in a couple of minuts, also very friendly
Great. really like the service.
please help the dropshipper with oberlo store owners
Estou testando e ainda não sei o que avaliar!
These guys know what they are doing. The support is awsome! My website has now the tracking page and my customer doesn't has to go out of my shopify store to see the progress of their orders. 100% RECOMMENDED!