Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

September 24, 2020

I did test almost all tracking apps available, and there are a lot of them :-)
But every app missed something, either it was the styling, either you could not hide the carrier name (you want to hide aliexpress standard shipping as dropshipper), either the tracking app was not updating frequently, etc etc
Now I'm a proud user of Tracktor on both my stores.
This app fits my needs 200% and the customer support is magnificent.
Thanks a lot for your help Annette, Matt and team!
<3

Sevenedge Perfect Deals
Belgium
3 months using the app
November 12, 2019

I really appreciate Matt and all the support he gave me. I reached out to him for help with setting up and he quickly responded and got me on track. Thank you so much!

iChargerPod
United States
3 months using the app
January 31, 2019

Very responsive and helpful customer service, I got my problem solved in a couple of minuts, also very friendly

Wearinton
France
3 months using the app
August 30, 2018

Great. really like the service.

Simply Home Fx
United States
3 months using the app
June 10, 2018

please help the dropshipper with oberlo store owners

Homeslove
United States
3 months using the app
June 27, 2017

Estou testando e ainda não sei o que avaliar!

Analushop
Brazil
3 months using the app
July 25, 2016

These guys know what they are doing. The support is awsome! My website has now the tracking page and my customer doesn't has to go out of my shopify store to see the progress of their orders. 100% RECOMMENDED!

Justbeautiful Com
United States
3 months using the app
Edited December 13, 2018

The App is SUPER, works damn good and you won't see any app like this the interface it provides to customers and most IMPORTANT the customer support is amazing(very quick).

Prabami
India
3 months using the app
June 21, 2018

Very good and simple instructions provided!

Bridging Windsor Warehouse
Canada
3 months using the app
June 16, 2018

Muito bom era o que eu precisava

Compre Seguro Top
Brazil
3 months using the app