Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

May 20, 2017

This app has delivered everything I was looking for and the customer service is A++ I recommend this app to all Shopify store owners. Thanks Again !

Focusd
Australia
2 months using the app
Edited April 18, 2020

I've been using this app for all my stores and words can't describe how grateful I'm for coming across with it - it took a while to finally discover the best one, but good things come to those who wait :)

Their customer service is amazing and a special shout-out to Anh for rapidly making our tracking page look exactly as we wanted!

UV-FIT
Portugal
2 months using the app
February 12, 2019

Great app and fantastic customer service! Annette not only took care of the problem I had quickly and efficiently but also took the time to make my tracking page look aesthetically more pleasing and match my shop's theme. I'm still in the early stages of my shop, so I'm only using the Free option at the moment, but I definitely plan on upgrading as things pick up. I highly recommend this app!

Mani Company
United States
2 months using the app
December 6, 2019

Great app and free to begin building your business. I needed help for an issue and the customer service was amazing. Jordin thanks again for your help!

Sense Of Novel
Greece
2 months using the app
February 25, 2019

Great customer service,with fast respond. I needed help to get it installed properly,but thats because im an old man:) 50+. They follow you up after installing,and you will get help very quickly if needed.Hearby sincerly recommended.

kokkekniven.no
Norway
2 months using the app
July 11, 2018

Perfect app for tracking! It is fully designed and fits my store perfectly!

The Perfect Rod
Canada
2 months using the app
July 12, 2019

I like this app so far and excellent quick service installing it for us. I think our customers are going to be extremely satisfied with this option to track their order status!

Let's Print Big
United States
2 months using the app
June 18, 2020

Quick and very fast response from the support team! Definitely recommend a friend to try out for this app.

SuenoTech
Malaysia
2 months using the app
July 24, 2019

Excellent app and customer service! They set up everything on my store. Very thankful. Definitely recommend them.

TickledNails
United Kingdom
2 months using the app
September 12, 2018

I just installed, amazing support so far ! Can’t wait for my order to see how it’s works in action !

Tumiss
United Kingdom
2 months using the app