Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

July 24, 2019

Excellent app and customer service! They set up everything on my store. Very thankful. Definitely recommend them.

TickledNails
United Kingdom
2 months using the app
September 12, 2018

I just installed, amazing support so far ! Can’t wait for my order to see how it’s works in action !

Tumiss
United Kingdom
2 months using the app
January 15, 2019

Alan Balan Bo-Balan, Bana-Fana Fo-Falan, Me My Mo-Malan, ALAN was an UH-MAZING support specialist today. He was able to go into my theme with ease and manipulate the necessary code to allow for the alignment of borders within my Tracking Page. If it were not for Alan, I believe my Tracking Page would have fell victim to scrutiny and disgust from my customers. He has truly saved the day. Remember, not all heros wear capes...

- Josh from Foxy Bits

Foxy Bits
United States
2 months using the app
February 22, 2019

It wasn't working and then someone reach out to me before I reach them then solved problem. Great customer service for free app!! Thanks for kindly interest.

No216.Shop
United States
2 months using the app
August 30, 2019

Great features, simple use, free plan and amazing support team. You can't ask for something better than this!

Toffana
Spain
2 months using the app
October 5, 2020

Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!

HITOOTH™
Russia
2 months using the app
June 17, 2021

This App is Amazing for the customer experience! I really recommend all e-commerce store to install this app for the best customer experience

SMAIBULUN
Australia
2 months using the app
March 28, 2018

Great App with Fantastic support to help me ( IT rookie ) get it installed.
Thanks

Tippy Toes Pet Boutique
United States
2 months using the app
December 12, 2018

fantastic customer service and works great. very happy with this service so far and have no complaints. Matt was great

Dugong Deals
Australia
2 months using the app
September 27, 2017

Tracktor tracking is good for me. It was a novelty for my clients who are feeling more protected. My store has gained more confidence with in-store tracking.

Banca Com Artes
Brazil
2 months using the app