Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, real-time tracking, and robust security. It's praised for its ability to create multiple order statuses, reducing customer inquiries. The app integrates seamlessly with Shopify and provides a professional tracking page. Many commend the quick and efficient customer support team, appreciating the app's functionality and time-saving features.

February 15, 2019

I'm looking forward to using this app, the support has been great in getting his set up so far, all seems good!

Slap Sunglasses
United Kingdom
3 months using the app
February 27, 2018

Amazing app and a great customer service!

Decorare
Mexico
3 months using the app
May 22, 2017

One word GREAT + Amazing customer service. Why 4 stars and not 5 then? Because at that price there are some features that are missing like:
1. Ability to send emails for custom statuses
2. Ability to see the Tracktor Order Status from "Orders" and mass update Order Status

This would make it a 5-star app

Some competitors have these features for a lower price (albeit not developed perfectly) and the difference in price is well justified given the customer service received.

Abs Moto Fairings
United States
Almost 6 years using the app
February 2, 2018

Good app, and a really really good customer service.
An error ? -> fixed and resolved quickly.

Thanks !

Avenuesauvage
France
3 months using the app
August 23, 2017

Love this app. Really helpful and well designed. I'd recomend it.

Onliwood
France
3 months using the app
November 9, 2017

Excellent way to keep track of orders with customers and avoid huge headache for employees or yourself. Highly reccomended for any store owner and the interface is beautiful!

Insider Loot
United States
3 months using the app
May 1, 2020

I had a minor bad experience with this app (layout changed etc), but this was very well cared of by their customer service. Thanks a lot again Anette!
And it's a full 5 stars because this app (and this is where it's all about no?) is the best on the market.

Sevenedge Perfect Gifts
United States
3 months using the app
March 18, 2017

Bout time one that works and works well. Yeah it cost 14 bucks but so what you get 30 days free which if you haven't made 14 bucks in 30 days, well your in the wrong business. Plus you get what you pay for and this one is worth it. Good Job guys thanks. If your looking for a shipping tracker stop wasting your time with the others. Get this one ASAP! ..... can I give 10 stars?

Businessmind718
United States
3 months using the app
Edited January 8, 2020

Pleasure working with these people they really are the best. They've helped me through everything ty

LampHollywood
United States
3 months using the app
Edited January 22, 2019

This is the best app for tracking order. Supper easy to use and amazing customer service. Definitely recommend!

mytmworld
United States
3 months using the app