Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

June 6, 2018

go services fast responce they fixe my trouble fast it wrote it

Diamonds Democracy
Canada
3 months using the app
June 25, 2020

This App is amazing. Emailed customer service and within a couple of hours they replied and fixed what I asked. I will be using this app for my site. You have a 14-day trial and the monthly payments are $5.99 worth the money for a great app. I've had this app for 3 days, I will keep trying it out though and get feedback from customers. One I get feedback I will be back on this to rate the app again. Get on and try it, it's cheap and affordable and it's worth the money. Thank you and i'm loving the app.

The kaavia Collection
Australia
3 months using the app
Edited January 10, 2019

Does exactly what it says, provides clear tracking information within the website. Support have been very helpful on live chat too - thank you :)

EDIT - Needed some more help today and yet again you guys have come up trumps, thank you!! :)

Primary Classroom Resources
United Kingdom
3 months using the app
February 20, 2019

FIRST, amazing customer service, really responsive and accommodating! I have just started my online store and the Tracktor app has been helpful! It allows me to share tracking with my customers without referring them to a courier website. Highly recommend!

Tsuki and Me
United States
3 months using the app
June 5, 2018

These guys are awesome!

I have no doubt I will keep them managing all my store shipping logistics.

Gol Apparel
United States
3 months using the app
January 16, 2019

This is hands down the best app for this purpose.
The customer support alone is worth the money.
Not joking, use this app.

Fresh Water Clothing Co.
United States
3 months using the app
February 15, 2019

I'm looking forward to using this app, the support has been great in getting his set up so far, all seems good!

Slap Sunglasses
United Kingdom
3 months using the app
February 27, 2018

Amazing app and a great customer service!

Decorare
Mexico
3 months using the app
February 2, 2018

Good app, and a really really good customer service.
An error ? -> fixed and resolved quickly.

Thanks !

Avenuesauvage
France
3 months using the app
November 9, 2017

Excellent way to keep track of orders with customers and avoid huge headache for employees or yourself. Highly reccomended for any store owner and the interface is beautiful!

Insider Loot
United States
3 months using the app