Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, real-time tracking, and robust security. It's praised for its ability to create multiple order statuses, reducing customer inquiries. The app integrates seamlessly with Shopify and provides a professional tracking page. Many commend the quick and efficient customer support team, appreciating the app's functionality and time-saving features.

April 27, 2018

Easy setup. Clean and simple design. Great app.

Peace Love Products
United States
4 months using the app
January 16, 2019

This is hands down the best app for this purpose.
The customer support alone is worth the money.
Not joking, use this app.

Fresh Water Clothing Co.
United States
4 months using the app
Edited April 8, 2020

I decided to use this app to track orders. When I reached out for assistance they helped so much! Thank you!

THNK WYLD
United States
4 months using the app
December 18, 2017

I moved from a different tracking app and I'm very pleased! They adjusted the width for me and their customer service was super quick! Thank you!

Moda Luxe Jewelry
United States
4 months using the app
November 20, 2019

just installed app and it is 100 time better then other apps and works very smoothly and customer service is also very great

NYtrendsetters
Canada
4 months using the app
February 25, 2020

Very good app! Great customer service, will highly recommend this app to an eCommerce owner, that wants to convenience their customers.

King Genie
United States
4 months using the app
January 19, 2019

This is an amazing app! It allows my customers to track their items and the customer support is amazing! They truly care about the qualify of the app's performance and check in regularly to make sure it is doing great!

Fads
United States
3 months using the app
October 26, 2017

The ShopPad team was responsive in addressing my issue. Had it resolved under the hour. You guys rock

Tierra Sunglasses
United States
3 months using the app
September 27, 2018

Aplicativo excelente, quando eu estava pesquisando outro apps, perdi boa parte do dia procurando um aplicativo à altura, que me fornecesse os recursos necessários para suprir as necessidades de meus clientes, e nenhum outro app no mercado chegou aos pés deste app. Porém quando fui instalar, ele infelizmente não sincronizou perfeitamente com minha loja em questão de HTML, então só foi preciso eu enviar um E-mail, e a equipe do suporte foi espetacular em resolver o meu problema em muito pouco tempo, e agora está rodando perfeitamente, e com uma estética incrível. Estou muito feliz com o uso do app. Só tenho a agradecer, superou as minhas expectativas. Boa sorte e sucesso à todos.

Multishop Time
Brazil
3 months using the app
December 25, 2016

The ShopPad team is great! They helped us set up the app and fix any formatting issues we had. Tracktor works perfectly for us and would recommend to anyone looking for a tracking app.

Parfemme
Australia
3 months using the app