Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

March 25, 2019

Really liking this app. Customer service is really great. ask for help on setup and it was done quick. customer service is quick to respond and friendly. Definitely recommend this one!

Lady J's Lingerie.com
United States
3 months using the app
February 24, 2023

Absolutely Stunning! Super easy to set up, amazing customer service with incredibly fast responded times. 100% RECOMMENDED.

MissionGrip
Canada
3 months using the app
February 23, 2016

Amazing app, easy to install and configure!

Ace Of Luxury
Canada
3 months using the app
February 12, 2019

Great tracking and order page. Better Customer service. Fast and quality. Price is a but high for a new store but great features and quick install

Smart Elite Tech
Canada
3 months using the app
January 10, 2018

Really useful app! more custom status options would be nice but the quantity available is great. Support are really responsive and quick at getting any problems fixed!

Nextgenjerseys
United Kingdom
3 months using the app
July 20, 2017

Finally a tracking app that actually works!

Kaylaraes
United States
3 months using the app
June 5, 2019

Works really well! Easy to install (the developer helped me) - love that customers can easily track their order- cuts down on all the constant queries!!!

Furbaby Friends Gifts
United Kingdom
3 months using the app
December 18, 2018

Great app! it is well customizable

The team is helpful and efficient for questions!

Thanks a lot.

Dearbball
France
3 months using the app
June 30, 2020

El equipo de Tracktor es genial! Me resolvieron muchos problemas de forma muy rápida y eficiente.
Además, la integración al tema de nuestra página es fantástico, porque la experiencia de usuario mejora muchísimo.
Estamos muy contentos de haberlos sumado como socio estratégico a nuestro ecommerce.

Semilla Cosmeticos
Argentina
3 months using the app
Edited January 29, 2020

This app is now the real deal. Back in 2017 when we were considering using it we couldn't bulk edit statuses. Now we can and I love it!

Kineticsociety
United States
3 months using the app