Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

April 17, 2020

First I tried Aftership which might be good but doesn't work for dropshipping is my experience. Deeper research brought me to this app and I can't say enough about the app and the support!!!!

I put in a request and when I got up it was setup for me, all my questions were answered, my demands were met and more.

Totally wholeheartedly recommended. I really don't bashing any other app but save yourself a headache and just go with this one.

United States
About 2 months using the app
January 25, 2019

Shoppad is legendary and the support is unmatched. I use a handful of apps that they developed and they work flawlessly. I dropship so having a tracking app like this goes a long way when keeping that professional look for your customers. Alan and his team and prompt and super helpful. Thanks guys!

United States
About 2 months using the app
November 7, 2017

Great!! I use this app in conjunction with Aftership.

United States
About 2 months using the app
July 16, 2019

I used this app to set up my store tracking system. I am very satisfied with the work which was done on my store’s page

United States
About 2 months using the app
July 22, 2017

Lovely app. Works great out the box, and supports ePacket. Looks great with my custom theme, as well.

United States
About 2 months using the app
April 18, 2017

Have this an all our stores. Amazing app.

About 2 months using the app
November 2, 2017

tells your customer exactly where an item is being shipped from (just address) all the way to their address and shows them where the item is throughout its path

Dogparentsonline Com
United States
About 2 months using the app
Edited May 8, 2020

The tracking for me doesn't work properly. There is no automatic carrier mapping available so for each order where the tracking is not working, i have to contact the support to change the mapping manually. It's a considerable waste of time and I also have to answer emails from customers asking where their packages are. I don't understand why they can't solve this problem.

Over 3 years using the app
January 11, 2019

The app is really great and you can be sure to get a fantastic support eventhough you run on the free version. Cheers

About 2 months using the app
December 21, 2018

Very good customer service! Fast reply and great help :) Thank you ! i would reccommend this app to everyone :)

About 2 months using the app