Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Kayla from the support crew has been so helpful during set up. Thanks!
First I tried Aftership which might be good but doesn't work for dropshipping is my experience. Deeper research brought me to this app and I can't say enough about the app and the support!!!!
I put in a request and when I got up it was setup for me, all my questions were answered, my demands were met and more.
Totally wholeheartedly recommended. I really don't bashing any other app but save yourself a headache and just go with this one.
Shoppad is legendary and the support is unmatched. I use a handful of apps that they developed and they work flawlessly. I dropship so having a tracking app like this goes a long way when keeping that professional look for your customers. Alan and his team and prompt and super helpful. Thanks guys!
Great!! I use this app in conjunction with Aftership.
I used this app to set up my store tracking system. I am very satisfied with the work which was done on my store’s page
Lovely app. Works great out the box, and supports ePacket. Looks great with my custom theme, as well.
Have this an all our stores. Amazing app.
tells your customer exactly where an item is being shipped from (just address) all the way to their address and shows them where the item is throughout its path
The tracking for me doesn't work properly. There is no automatic carrier mapping available so for each order where the tracking is not working, i have to contact the support to change the mapping manually. It's a considerable waste of time and I also have to answer emails from customers asking where their packages are. I don't understand why they can't solve this problem.
The app is really great and you can be sure to get a fantastic support eventhough you run on the free version. Cheers