Reviews (740)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing customer inquiries by providing detailed, real-time order tracking. It features custom order statuses and a user-friendly interface that integrates seamlessly with Shopify, supporting multiple carriers. The support team is praised for their quick and efficient service, and the app is noted for its easy setup and aesthetic integration with merchant websites, enhancing both operational efficiency and customer satisfaction.
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Very quickly solved the problem! Very friendly and surprisingly fast. I am very happy to work with you guys!
This App is Amazing for the customer experience! I really recommend all e-commerce store to install this app for the best customer experience
please I have customer ,,, she got item from aliexpress, and she wants to know the tracking what I should to do how can I send to her
Great App with Fantastic support to help me ( IT rookie ) get it installed.
Thanks
fantastic customer service and works great. very happy with this service so far and have no complaints. Matt was great
Tracktor tracking is good for me. It was a novelty for my clients who are feeling more protected. My store has gained more confidence with in-store tracking.
This app is very simple and easy to use, I got all the help I need from the customer support.
Can't have better experience.
Thank you
Bout time one that works and works well. Yeah it cost 14 bucks but so what you get 30 days free which if you haven't made 14 bucks in 30 days, well your in the wrong business. Plus you get what you pay for and this one is worth it. Good Job guys thanks. If your looking for a shipping tracker stop wasting your time with the others. Get this one ASAP! ..... can I give 10 stars?
Pleasure working with these people they really are the best. They've helped me through everything ty
The app itself is good.
The idea as far as I understand and have used so far, the customer enters the order no. not the tracking number, enters their email and will see their shipment update on the merchants website. I do think though that customer tend to find it a hassle having to go to the merchant's site every time to check shipment progress.
Going forward I may look for the option where the customer gets an update via email or sms every time there's an update to their shipment.