UFE Cross Sell & Upsell Bundle , 883 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 15, 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapore
Time spent using app: About 1 year
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

October 3, 2021

Ottima app, semplice, intuitiva e ti permette di fare tante cose. Il servizio clienti è molto disponibile

candlevibes.
Italy
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied October 5, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Tinu, Customer Support Advocate

September 30, 2021

Its very good app with a lot of necessary options for upsell. Fast customer services. I got a problem and knock customer services , They solve my problem in a minute

Designzilla
United Kingdom
Time spent using app: About 1 month
UFE - Upsell Funnel Engine replied September 30, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

September 29, 2021

Goede app, word snel geholpen en super vriendelijk. app is zeer makkelijk te snappen en doet zijn werk!

MijnOogdruppels.nl
Netherlands
Time spent using app: 8 months
UFE - Upsell Funnel Engine replied September 30, 2021

Bedankt voor het delen van je feedback, altijd blij om je te helpen 😊 Deel ook gerust hoe we onze ondersteuning kunnen verbeteren om een ​​5-sterrenervaring te geven!

Neem bij verdere problemen contact met ons op via onze in-app-chat of via support@helixo.co.

- Sarah, Customer Support Advocate.

September 26, 2021

Great and fast support from the team for any issues. A perfect app for your upsells with integration via Shopify. Recommended!

Joey Sturgis Tones
United States
Time spent using app: 7 months
UFE - Upsell Funnel Engine replied September 26, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate

September 15, 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Waggitude
United States
Time spent using app: About 10 hours
UFE - Upsell Funnel Engine replied September 15, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

September 7, 2021

useful app, support is good too. Sreeshanker is very quick and willing to help if you need any customization.

FairyLightTrees
Singapore
Time spent using app: 14 days
UFE - Upsell Funnel Engine replied September 7, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

Edited August 24, 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Zeda Land
United States
Time spent using app: 5 months
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much for your kind words.

This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now.

Thank you for being a great customer to us and thank you for your time.

In case you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

August 23, 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

PELS
Turkey
Time spent using app: 28 days
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.

In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

August 8, 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Australia
Time spent using app: Over 1 year
UFE - Upsell Funnel Engine replied August 8, 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.