Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 7, 2022

Very responsive customer service and and very competent. good apps for crossell/upsell. As for the application, it does its job very well regarding upsell/crossell. I recommend

Luna Jewels USA
United States
Time spent using app: About 1 month
UFE - Upsell Funnel Engine replied December 7, 2022

Thank you for sharing your experience with our app and support.

We're so glad to hear that our app was easy and intuitive for you.

We've been working hard on improving the user experience of the app and we hope this has been reflected in your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 6, 2022

So far so good, sleek design and fantastic customer service from Richard. Really like the sleek design of the widget

Moda Lux
Netherlands
Time spent using app: 4 months
UFE - Upsell Funnel Engine replied December 6, 2022

Thank you for being a loyal customer and writing this awesome review.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 5, 2022

Richcarde is great. Love this app so much. Increases AOV and the layout is amazing and easy to use. Support is always there too.

THE PRESET PLUG
United States
Time spent using app: About 1 hour
UFE - Upsell Funnel Engine replied December 6, 2022

We are so happy that you had a wonderful time with us! We value your positive review and look forward to assisting you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 4, 2022

We used this app to create custom upsells (unlocking special items) down to variant level. Happy with this app and looking forward to their new features!

Timezone Singapore
Singapore
Time spent using app: 5 months
UFE - Upsell Funnel Engine replied December 5, 2022

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.

We will do our best to make your future experience with us even better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 3, 2022

I'm really satisfied with all the features this app offers , every time we're struggling the staff is always there ready to assist us within a matter of minutes in any way possible which was my case in many occasions. What I like the most is the tutorials they've created which explain and advice us on how to effectively use the different features their app is offering to maximize our ROI , we can easily track how our funnels are doing and even A/B test them effortlessly . I totally recommend them as you won't be disappointed , as i am .

Dog Parents Store
United Kingdom
Time spent using app: 8 months
UFE - Upsell Funnel Engine replied December 3, 2022

Hi, Thank you very much for sharing your experience with us.

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your opinion about our customer service team and helpdesk articles.

It’s such a pleasure to have customers like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

December 1, 2022

I appreciate your very prompt response to any problems. We are very comfortable with the customization that was done for our site. Thank you!

RASICAL
Japan
Time spent using app: 3 months
UFE - Upsell Funnel Engine replied December 1, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are thrilled that we achieved it! 

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 30, 2022

I've been looking for an upsell app that not only looks good, but functions well, and this is it! Really great features, easy to use, and fantastic customer service. Highly recommend!

Drip
Australia
Time spent using app: About 2 months
UFE - Upsell Funnel Engine replied December 1, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 29, 2022

I love this app, it's very easy to use, and the customer service is amazing and goes above and beyond! LOVE IT!

PlushBrush
United States
Time spent using app: 7 days
UFE - Upsell Funnel Engine replied November 29, 2022

We’re really grateful and appreciate you taking the time to share your rating with us and really glad that you enjoyed our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 22, 2022

Very good cutomer service, they solve the problem soon ,recommend t o everyone of this excellent app.

Fucare Bike
China
Time spent using app: 11 months
UFE - Upsell Funnel Engine replied November 22, 2022

Thanks so much for sharing your experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 21, 2022

The App is really great, i am using this since last 2 years and their support is really awesome and quite technical.

MIYEN Store
Germany
Time spent using app: 12 months
UFE - Upsell Funnel Engine replied November 21, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team