CBB Video Background

CBB Video Background

Reviews (207)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their websites with professional, modern video backgrounds that improve product showcasing. It offers easy video integration, looping, autoplay, and customization without visible controls. The app is noted for its ease of use and efficient performance. Customer support is highly praised for its responsiveness and assistance with technical adjustments and customization, ensuring a positive experience for merchants.

Edited March 2, 2020

"SO BUGGY. I cannot replace an element or edit the preferences for my video. I cannot even chose the video I want as the background. Really brutal."

Above is my original review. I am changing my review to 3 stars thanks to the great customer service and attempts to solve my problem. I am only rating 3 starts because I was still running into issues with loading other youtube videos on my site ...

Hustle Drops
Canada
About 6 hours using the app
Code Black Belt replied February 23, 2020

Hello Josh,

Thanks for trying our app.

I can see that you contacted our support team and they configured the app for you and you were satisfied with the result, so we ...

October 15, 2023

Worst app ever!!!!!!!! Nothing works!!! Lots and lots of glitches in the store. And while the support staff is very nice when it comes to their ability to resolve things - nada! Please do yourself a huge favor, and don't you dare download it!
And if anyone thinks I'm just writing this without proof, I have the correspondence with the support team in my email that will show the enormous ...

Sweety-Crib
Israel
About 5 hours using the app
Code Black Belt replied October 19, 2023

Dear Sweety-Crib,

Thanks for trying our app CBB • Video Background in your store.

We have been reviewing all the conversations you have had with the customer service and ...

July 13, 2023

Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.

Vaporesso France
Hong Kong SAR
About 4 hours using the app
April 9, 2021

Love this my background is so bomb and it has music

Iccyyglamour
United States
About 4 hours using the app
January 8, 2019

Very confusing, I have no clue how to use this app. First time user, so will update after I see end product

4EVA MOMZ
United States
About 2 hours using the app
July 27, 2017

Watched a youtube video on this" Video Background" app and followed the instructions with the video and the app did not respond like the video said it would.
The video explains that the app will do all the work, yeah right.
Then the option for if the app doesn't work, is to email the developer, and wait for a response. Really?
Only good thing about my experience with this app is I got a free ...

Worldstarhiphopapparel
United States
About 1 hour using the app
Code Black Belt replied March 28, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

We emailed the merchant to ...

January 24, 2018

sometimes it works, most of the time it doesn't. waste of time

Vokl
United States
About 1 hour using the app
Code Black Belt replied March 29, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant only had the app ...

August 18, 2020

It will you website up if you delete it. aaa na a a a a asdf a sdf asdf a sdf as df a ds f asd f asd f asd

Pure N Luxe
United States
23 minutes using the app
Code Black Belt replied August 19, 2020

Our app does not modify your theme templates or your store configuration.
Once it is uninstalled, it cannot affect your store at all.

You only had the app installed for a few ...

Edited November 1, 2019

Since I have updated my theme, it doesnt work anymore. I have contacted the service team, but without the reply I was looking for. I dont want to send the video I am about to upload, but would like to have a solution on using the app on my latest theme.

sounmeskin
Palestinian Territories
19 minutes using the app
November 16, 2022

This app is simply not working... I saw the video shortly on the site. Looked so bad even though it was a high quality video from youtube

Mana Jocale
Denmark
16 minutes using the app
Code Black Belt replied December 6, 2022

Hi There,

I am sorry you've had a negative experience with our app :(...We have been trying to contact you, but without success.
We pride ourselves on providing high quality ...