CBB • Video Background , 201 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless functionality that allows for easy setup of video backgrounds, enhancing their website aesthetics. It's praised for its versatility in embedding dynamic videos anywhere in the store, replacing static images with background videos, and displaying YouTube videos without the YouTube navigation. Merchants also commend the app's easy configuration, targeting mode, and excellent customer service. It's recommended for making websites look more professional and modern.
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I love love love this feature!!
Very confusing, I have no clue how to use this app. First time user, so will update after I see end product
Watched a youtube video on this" Video Background" app and followed the instructions with the video and the app did not respond like the video said it would.
The video explains that the app will do all the work, yeah right.
Then the option for if the app doesn't work, is to email the developer, and wait for a response. Really?
Only good thing about my experience with this app is I got a free trial. Good idea for app like this Codeblackbelt, but, please make this app better and easier to use. Also, update the youtube video on it..
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
We emailed the merchant to check the video configuration in their store and noticed that the YouTube video URL was not set, preventing them from having the video displayed. In other words, their configuration was not complete.
We offered to assist them, if they would forward us the video they wanted to put, but unfortunately, we received no reply.
sometimes it works, most of the time it doesn't. waste of time
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
The merchant only had the app installed for a few minutes before posting this review, after uninstalling the app, so we could not help with its configuration.
We emailed the merchant to offer assistance in to configure the app, as it was a simple case of an incorrect configuration preference, but received no reply, despite trying more than once.
If they had contacted us, we could have gladly configured the app for them.
The app works smoothly as can be seen in the app demo store.
Since I have updated my theme, it doesnt work anymore. I have contacted the service team, but without the reply I was looking for. I dont want to send the video I am about to upload, but would like to have a solution on using the app on my latest theme.
It will you website up if you delete it. aaa na a a a a asdf a sdf asdf a sdf as df a ds f asd f asd f asd
Our app does not modify your theme templates or your store configuration.
Once it is uninstalled, it cannot affect your store at all.
You only had the app installed for a few minutes and never contacted us, but I checked your website and everything seems to be OK.
This app is simply not working... I saw the video shortly on the site. Looked so bad even though it was a high quality video from youtube
Hi There,
I am sorry you've had a negative experience with our app :(...We have been trying to contact you, but without success.
We pride ourselves on providing high quality customer support 24/7, however we never received any email request from you. We would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co
All the best,
Customer Success Team I Shop Circle
how do we delete the background code after I have uninstalled the app, we installed it, then we didn't like how it looked with our website so I would like to delete the code
Thanks for your feedback.
We have checked your store HTML and see that no traces of our code are left. You may rest assured that all app code is removed.
Anyway, if you need anything else please tell us, we will be pleased to help.
Amazing app! Very easy to use and highly adaptable. I contacted support for assistance and they answered me extremely quickly and efficiently.
We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.
All the best,
Customer Success Team I Shop Circle
Awesome APP, five star support, Congratulations