CBB Video Background

CBB Video Background

Reviews (207)

Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing their websites with professional, modern video backgrounds that improve product showcasing. It offers easy video integration, looping, autoplay, and customization without visible controls. The app is noted for its ease of use and efficient performance. Customer support is highly praised for its responsiveness and assistance with technical adjustments and customization, ensuring a positive experience for merchants.

December 30, 2016

Really happy! We added it to www.itreallyworksvitamins.com and it worked straight away! yippee!

It Really Works Vitamins
United Kingdom
3 days using the app
June 25, 2020

I love the app it really improved the presentation of my site I got an awesome video up that connects with my customers... Im wondering if I can have different videos on different pages....

Deep Sea Dreams
United States
2 days using the app
January 18, 2017

Terrible - very lacking in control, placement, sizing and stability. Loaded two vidoes up on site - worked fine that day. Within 24 hours videos were not working on site. I would not recommend this software/app.

Leigh J mack, MD, PhD

Mack Biotech Corp
United States
2 days using the app
Code Black Belt replied March 29, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant had the app ...

December 18, 2019

I AM REALLY DISAPOINTED WITH THE STAFF. THEIR VIDEO STOPPED WORKING ON MOBILE 2 DAYS AFTER I PURCHASED IT AND NO ONE IS RESPONDING TO ME TO FIX IT. LOOK FOR ANOTHER APP

primopodz
Canada
2 days using the app
Code Black Belt replied December 19, 2019

This customer contacted us saying that the video was not working on mobile. We replied quickly to him showing the video working good on mobile (proof can be seen at https:// ...

July 8, 2022

Die App ist absolut intuitiv zu bedienen und die Videos lassen sich an jedem gewünschten Platz auf der Webseite platzieren. Ein kleines Problem auf der Startseite wurde vom Support innerhalb von wenigen Minuten behoben. So macht das Spaß! Herzlichen Dank!

Vanille.sale
Germany
2 days using the app
Code Black Belt replied July 10, 2022

Thank you for your amazing 5-star review! We're glad to hear you are satisfied with Video Background and that our support team assisted you properly.

Have a lovely day,
...

July 29, 2019

We do not want to leave a negative review but unfortunately have no choice at this time as we have contacted support without a response. We will be glad to leave a positive report upon our issues being at least acknowledged, and hopefully resolved.

Drivn Apparel®
United States
1 day using the app
Code Black Belt replied July 29, 2019

Thanks for contacting us. We replied to your first message just 20 minutes after we received it.

The app is correctly configured in your store but it is simple disabled. If ...

July 10, 2022

Embed dynamic videos in your store in minutes
From replacing static images to background video on your home page, Video Background enables you to choose any public Vimeo, YouTube, or other preselected video and embed it on any page in your shop in minutes.

lalarr PICK
Malaysia
1 day using the app
October 4, 2022

first i am not like this app owner attitudes because , after i installed this app , this app was performing bad and slow to my site www.gymsupplementsus.com . i requested the app owner give me a call or come to google meet. he refused my request. the have not that facilities. humble to request to everyone avoid this app and i also inform to shopify app department to take legal action.

GYM SUPPLEMENTS U.S
Bangladesh
About 22 hours using the app
January 25, 2019

Excellent customer service. If you have any issue just drop them an email and they will answer. Love the app as well. I'd give 10 stars if I could.

Urilight
United States
About 17 hours using the app
June 25, 2024

It is a complete WASTE OF TIME

Technium
United States
About 5 hours using the app
Code Black Belt replied June 26, 2024

Hello Technium Team,

We are very sorry to hear that you are not happy with our app.

One of our Support Team reached out to you just a few hours after you installed the app ...