CBB • Video Background

CBB • Video Background

Reviews (205)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the professional appearance of their websites and boosting advertising efforts through user-friendly video integration features. They appreciate the ease of adding videos with options for autoplay, looping, and full-width display, all without needing to edit code. The support team is frequently commended for their quick and effective assistance with customization and troubleshooting, making the app a valuable tool for increasing site engagement.

March 17, 2020

Perfect, If you want to autoplay a video, but it would be better if it doesnt have the gradient at the start

koruyucu
Türkiye
7 days using the app
November 22, 2016

Sometimes can not see the video after saved all the changes.

Pickie
Türkiye
5 days using the app
October 5, 2020

Great experience! This is a great application that will surely boost your sales. I would highly recommend the application.

Citta la fragrance
Philippines
5 days using the app
July 13, 2023

Super helpful support team. The customer service Maren gives us very professional help and she can diagnose the problem clearly. This was the only app I could find that actually did what I was looking for on our website. Much better than Shopify themes section. You don't need to worry about editing the codes and set up very easily.

Vaporesso France
Hong Kong SAR
About 4 hours using the app
April 9, 2021

Love this my background is so bomb and it has music

Iccyyglamour
United States
About 4 hours using the app
December 1, 2023

Se ha quedado pillado y no va

Mascotus Descanso
Spain
11 minutes using the app
Code Black Belt replied December 4, 2023

Hello Mascotus Descanso,

We are sorry to hear that you are not satisfied with our app.

Our Team has been trying to reach out to you but we are still waiting for your response.

We'd be happy to address any concerns you may have with our app either via email or over the phone. We can also help configure the app for you, hopefully you can give us a chance.

Please feel free to reach back to us by responding to one of our emails or you can send another one to support@codeblackbelt.com

Our Team is available 24/7 to assist you so don't hesitate to contact us anytime.

Hoping to hear from you soon, thank you!

Code Black Belt's Support Team

January 18, 2017

Terrible - very lacking in control, placement, sizing and stability. Loaded two vidoes up on site - worked fine that day. Within 24 hours videos were not working on site. I would not recommend this software/app.

Leigh J mack, MD, PhD

Mack Biotech Corp
United States
2 days using the app
Code Black Belt replied March 29, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

The merchant had the app installed for a few minutes and posted this review after uninstalling the app, so we were unable to assist with its configuration.

Unfortunately, we did not receive any email requesting support, if we had, we could have assisted the merchant in configuring the app.

We emailed them offering our help, but received no response.

The app works smoothly, as can be seen in the app demo store.

December 18, 2019

I AM REALLY DISAPOINTED WITH THE STAFF. THEIR VIDEO STOPPED WORKING ON MOBILE 2 DAYS AFTER I PURCHASED IT AND NO ONE IS RESPONDING TO ME TO FIX IT. LOOK FOR ANOTHER APP

primopodz
Canada
2 days using the app
Code Black Belt replied December 19, 2019

This customer contacted us saying that the video was not working on mobile. We replied quickly to him showing the video working good on mobile (proof can be seen at https://youtu.be/mY1T-7wB-e0) and asking which mobile device he was using but he got angry and uninstalled the app and wrote this negative review. Then installed the app for a minute in another store just to write another negative review.

When he contacted us we tested their store on multiple Android and iOS devices and found no issue. We replied quickly to their message.

July 10, 2022

Embed dynamic videos in your store in minutes
From replacing static images to background video on your home page, Video Background enables you to choose any public Vimeo, YouTube, or other preselected video and embed it on any page in your shop in minutes.

lalarr PICK
Malaysia
1 day using the app
October 4, 2022

first i am not like this app owner attitudes because , after i installed this app , this app was performing bad and slow to my site www.gymsupplementsus.com . i requested the app owner give me a call or come to google meet. he refused my request. the have not that facilities. humble to request to everyone avoid this app and i also inform to shopify app department to take legal action.

GYM SUPPLEMENTS U.S
Bangladesh
About 22 hours using the app