Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive suite of over 40 integrated features, including product reviews, upselling, cross-selling, and currency conversion. It's praised for its user-friendly interface, speed, and ability to enhance the shopping experience and boost average order value. The app's analytics dashboard and Visitor Replays feature are appreciated for providing valuable insights. Many commend the 24/7 customer service for its prompt and effective problem-solving. The app is also recognized for its affordability and value for money.

February 6, 2024

atencion rapida y directa, muchas gracias

zelex
Netherlands
21 days using the app
December 3, 2023

very goood support

SwedishCurlsSE
Sweden
About 2 months using the app
July 7, 2023

The Vitals App has been a game-changer for my online store, propelling its growth to new heights. From boosting conversions to building trust, this app has it all. What's more, the customer service provided by the Vitals team is simply outstanding.

With Vitals, I gained access to a comprehensive suite of over 40 essential features, eliminating the need for multiple plugins. From reviews and social proof to upselling and countdown timers, it covers all the bases. Implementing these features has led to increased sales and improved customer engagement.

What sets Vitals apart is the exceptional customer service. The support team is highly responsive, knowledgeable, and goes above and beyond to address any concerns promptly. They are genuinely invested in the success of their users, actively seeking feedback and continuously improving the app.

In short, if you want to take your online store to the next level, I highly recommend the Vitals App. It's an invaluable asset that fuels growth and comes with top-notch customer service. I'm immensely grateful for the positive impact it has had on my business.

Byloh
United States
About 2 years using the app
September 1, 2023

This app and the team are so great that I am not sure where to start. First the app includes a lot of add-on's that save a lot of money and bring immense value to the store. Secondly, it's very easy to use and manage. Everything is in one place and very easy to navigate. For me, the most important aspect is that I have contacted the support team 3 times to ask for advice on some matters and every single time they went way and beyond to satisfy and make sure I am fine. They have been prompt, hands-on on the matter attitude and never left the chat without making sure my issue was sorted. I have tried other apps and I strongly recommend Vitals.

Belle Family Store
United Kingdom
About 2 months using the app
May 2, 2023

great support and cool apps that your actually need! Great value for any shop owner big or small website.

DIYmoon Shop
Philippines
Over 2 years using the app
October 13, 2023

This is a very good app! The functionalities that it provides are well worth the cost, in my opinion. The customer service has been really good, too.

By Grace Alone Design Co.
United States
2 months using the app
February 21, 2024

depuis les modifications impossible d importer les avis vers ma boutique

cuisineenor.com
France
11 months using the app
October 14, 2023

They are very helpful and have helped me with everything I've needed so far!

ModernDaySolutions
United States
3 months using the app
January 7, 2024

D

Zhartruse
United States
4 months using the app
September 13, 2023

I had an issue with importing pictures for reviews, but unfortunately I wasn't aware that I need to wait a minute or two for them to be downloaded. Luckily, Kliphord explained me briefly and very well, and he reached out to me within seconds. I'm highly satisfied with this app as well as the customer teams from product reviews. 5!

Pethearth
United Kingdom
5 months using the app