Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive set of marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. The app's customer support is highly regarded for its quick response times and dedication to merchant satisfaction. Many find it affordable, offering excellent value by providing over 40+ apps for the price of one. Special mention was made of the support provided by team members like John and Mariam. It's seen as an essential tool for optimizing stores and increasing sales.

March 6, 2023

highly recommanded , i got excellent support with not more than 5 minutes response, excellent design features and easy to use, thanks for vitals team

Trend Moms
United States
10 months using the app
March 20, 2023

I encountered an issue while using the "Product Description Tabs" app, and the support team helped me until it was exactly what I needed, especially John Seth, who was extremely attentive. As a Brazilian, I had some difficulties with the language (but managed with Google Translator), but we were able to resolve my case. Vitals deserves congratulations!

Tua Vitrine
2 months using the app
February 3, 2023

Great app on the store. I got amazing assistance from Abraham and will mostly likely need his support and others in the future. Overall great app for the store

United States
About 1 year using the app
February 15, 2023

Definitely understand why it's a 5 star app! All the app functions work without glitching or slowing down my website! I'm using the currency converter, announcement bar, discount goal... and a couple more! I've also been able to customize everything element and widget I'm using to a T! Even if the customizable options aren't available when you're first selecting it, the support staff are readily available to help and do it for you! The support is really kind, polite and professional! If it can be done, they get it done! Thanks so much to, Gary, as well for all the time he put into today to make sure the stuff I was adding come up exactly as I wanted. 5-star service!!!!!!!!!!! Worth the money

15 days using the app
January 1, 2023

Their support is great very helpful very fast. the apps on vitals are very useful and have helped me make my webste look and perform much better

United Kingdom
11 months using the app
April 5, 2023

The team is very helpful and quick, would definitely recommend to all users. The app itself is one a kind and will help you in all aspects of the e-commerce world.

United States
5 months using the app
April 18, 2023

thank you so much Kliphord D, for making it quick & easy for business owners to reach out if we have any concerns.

6 months using the app
March 3, 2023

I purchased Vitals and it was great. But along the way, I bumped into some problems. I was using Vitals and shopify markets at the same time and some things weren't running smoothly, or so I thought. I contacted them, and the customer service was amazing. Kliphord, to be exact, was amazing. He helped solve my problems in minutes and he even connected to a VPN to access my store just like my customers would. I appreciate it, which is why I came here to thank him!

About 1 month using the app
April 22, 2023

Was confused how to use Vitals, John Paul B helped me within minutes to rectify my problem and made it really easy.

United Kingdom
4 months using the app
March 10, 2023

The best App you can ever have on your store! Great features and excellent customer service. Thank you

Smart Home Robots
United Kingdom
12 months using the app