Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this comprehensive marketing and sales tool for its wide range of features including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and built-in analytics dashboard for data-driven decisions. Many commend its ability to enhance the customer shopping experience and its quick, helpful customer support. It's also noted for its affordability and effectiveness in improving store performance and conversion rates.

July 10, 2023

Product is amazing....and the support is best in class. 24/7. everything I need help they are quick to respond and quick to resolve. 100%

Dominick James New York
United States
20 days using the app
August 16, 2023

Zues R. was amazing today! Responding to customer inquiries, concerns, or issues in a timely manner demonstrates respect for their time and urgency. Swift responses show that the business values the customer's needs. Zues R. did precisely that, and I am thankful for that!

United States
14 days using the app
June 13, 2023

there are many great upsell features in the app, as well as helpful, quick responding, and supportive staff :)

Careful Cubs
About 2 months using the app
July 29, 2023

Has everything you need and the support is fantastic at helping to solve any issues you might have along the way

Shore Relief
United Kingdom
2 days using the app
November 15, 2022

The customer service team is very helpful and fast with our issue. It's my second time asking for enquiry. Reliable.

Batik Boutique
United States
3 months using the app
November 30, 2022

the best costumer service ever! They are really professional and kind! they will solve your problems

About 22 hours using the app
September 7, 2023

An excellent all-inclusive app, customer service was excellent, John Paul was very involved, thank you :)

United States
10 days using the app
August 29, 2023

Unreal, the support is absolutely amazing and doing everything for you if you have issues. Highly suggest

3 days using the app
August 31, 2023

John Seth was tremendously supportive with me. I had a question that I simply couldnt resolve and he was patient and very informative. Highly recommend vitals app and the support team is top tier!

United States
1 day using the app
March 3, 2023

I am very satisfied with customer support, it is very fast and easy to solve any problem. Recommend

2 months using the app