Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

February 28, 2024

5/5

KRV Headshop
Finland
6 days using the app
Edited July 4, 2023

I have used this app on different stores and it has been great. The choice of apps is good and they work well.

I don't use all of them, but the ones I use work well for my store.

The support has been brilliant too, every time I need help, chat is there and always helpful.

Even though the monthly cost is higher than I would like (especially for small businesses) and they have also reduced the trial from 30 days to 7 which will put new users off as well, I do recommend this app but because of costs and not using all apps within this main app, I will leave 4 stars.

Force of Life
United Kingdom
About 1 year using the app
November 27, 2023

cette application c'est une dinguerie, au debut je voulait pas claqué 30€/mois mais finalement je trouve que c'est rien comparer a toutes les fonctionnalités qu'elle a franchement c'est une des meilleure que j'ai jamais utiliser sur shopify.

KrasGRR
Martinique
3 months using the app
November 8, 2023

So far is the most best and impactful app for my store.

BlueBeams
Australia
5 months using the app
May 14, 2023

Very helpful customer service...and, the app is great with many features all in one. Found it ideal for my shop :)

Height Dynamics
Australia
Over 2 years using the app
August 27, 2023

Absolutely must-have for my store. It's an all-in-one solution for many of my marketing needs. Customer service is fast and thorough. Highly recommend.
At the same time, I think most apps served my need well but it's not the best feature on the market yet. I think they will get better overtime.
Overall, good investment and highly recommend.

Fresh Juice
United Kingdom
20 days using the app
November 21, 2023

OVERALL BEST APP

greatindian.life
India
4 months using the app
December 13, 2023

merci pour votre information ℹ

Petit Monde 2024
Canada
About 1 month using the app
December 21, 2023

amazing.

ALPADYNAMIC®
United States
About 2 months using the app
July 17, 2023

I recently had the privilege of receiving support from Vitals, and I cannot express enough how impressed I am with their outstanding service. From the very beginning, my encounter with Vitals has been nothing short of exceptional. If you're looking for top-notch support that goes above and beyond, you won't be disappointed with the services they offer.

First and foremost, I was struck by the professionalism and friendliness of the Vitals support team. They were incredibly responsive and attentive, promptly addressing all of my concerns and questions. It was clear that they genuinely cared about my needs and were dedicated to ensuring my satisfaction.

One aspect that truly sets Vitals apart is their extensive knowledge and expertise in their field. Every interaction I had with their support team left me feeling reassured and confident in their abilities. They possessed a deep understanding of their product and were able to guide me through every step of the process, making it incredibly easy for me to navigate and utilize their services effectively.

Moreover, Vitals' commitment to going the extra mile for their customers was evident throughout my experience. They were patient, taking the time to explain complex concepts and features in a manner that was easy to comprehend. It was evident that their goal was not just to resolve my immediate issues, but to empower me with the knowledge and tools necessary to maximize the benefits of their services.

In addition to their exceptional support, Vitals boasts a user-friendly interface that is intuitive and straightforward. I found their platform to be well-designed and easy to navigate, allowing me to effortlessly access the features and functionality I required. The attention to detail in crafting a seamless user experience reflects Vitals' commitment to excellence.

Finally, I would be remiss not to mention the overall efficiency of Vitals' support system. Every interaction I had was handled promptly, and I never felt like I was left waiting in limbo. Their quick response time and willingness to accommodate my specific needs contributed to an incredibly satisfying support experience.

In conclusion, if you're seeking unparalleled support and service, look no further than Vitals. Their team of dedicated professionals, combined with their wealth of knowledge and commitment to customer satisfaction, make for an exceptional experience. I wholeheartedly recommend Vitals to anyone in need of reliable and top-tier support services. Trust me, you won't be disappointed!

Neubuild
Germany
3 months using the app