Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 3, 2023

This is a great app with even greater support. I am not sure if there's only one employee, or they're all named Gary, or it's always Gary who's helping me, but anyways; special thanks to Gary! No matter the issue; support(Gary) is there to fix it for you ;)!!

Lumingo
Netherlands
3 months using the app
May 1, 2023

amazing! and very good customer support! i am using this app for several years and never had any negativity! all in one app !

Zonegag
United States
6 months using the app
July 27, 2023

Perfect, precise support team. Recommend it 100%. Just had a "smaller" problem with the badges, but it got fixed in a few minutes. Thank you again!

HeatPalms
Germany
2 months using the app
July 27, 2023

I had a great experience with one of your employees who quickly assisted me with my issue. Their prompt and helpful service was much appreciated, and I'm impressed with the level of support I received. Thank you for having such a dedicated and efficient team member!

Deal Paradies
Germany
About 1 month using the app
October 3, 2023

Great Customer service, able to solve my issues with ease.

ContourCouture
United Arab Emirates
About 2 months using the app
May 22, 2023

Customer service is great, both times I've had an issue it was responded to immediately in the chat. first Jed helped me, super helpful and nice guy, second time it was Juan. Juan was extremely patient despite all my annoying questions, thanks very much to the vitals team.

AmpedAccessories
United Kingdom
4 months using the app
November 17, 2023

Super App für ganz ganz viele Anwendungsfälle.
Der Support ist jederzeit freundlich und steht bereit.
Hat mir bisher in allen meinen Fällen sofort geholfen.
TOP TOP TOP

NETFIT!X
Germany
About 1 month using the app
November 23, 2023

Good

RapidCozy
United States
2 months using the app
January 18, 2024

:)

ZenVibes
United States
4 days using the app
October 30, 2023

So far so good. Lots of features. Of course other apps may have more unique features within their features, but this is all bundled up and they're responding to me at 1:08AM my time and it's the day before Halloween. Amazing. Thanks, Kliphord!

Function of Vex
United States
About 1 hour using the app