Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

July 22, 2023

A great app with a lot of benefits for those who want to improve and develop their store. The staff are also super helpful and don't hesitate to help you with whatever you need. Highly recommend.

CloudySuite
Norway
About 2 months using the app
June 5, 2023

Really good app had an issue couldn't figure out spent like hours trying to figure it out and then I decided to contact live support and figured out the issue in less than 5 minutes.

Flurrgo
United States
About 2 months using the app
June 29, 2023

I love how helpful everyone is, I love knowing that there's such a good support team to help me put whenever I need something fixed

Vitality Health
United States
3 months using the app
August 9, 2023

Live-chat support replied very fast and solve my issue within minutes. I really appreciate the help given. Thanks a lot

Trekpot
Singapore
About 2 months using the app
May 1, 2023

amazing! and very good customer support! i am using this app for several years and never had any negativity! all in one app !

Zonegag
United States
6 months using the app
July 21, 2023

Great help! Definitely recommended. Friendly people that respond super quick. All issues are addressed so I'm very satisfied.

CarryItSafe
Netherlands
10 months using the app
May 22, 2023

Customer service is great, both times I've had an issue it was responded to immediately in the chat. first Jed helped me, super helpful and nice guy, second time it was Juan. Juan was extremely patient despite all my annoying questions, thanks very much to the vitals team.

AmpedAccessories
United Kingdom
4 months using the app
November 21, 2023

Its been good.

Acid Clothing
United States
10 days using the app
August 3, 2023

This is a great app with even greater support. I am not sure if there's only one employee, or they're all named Gary, or it's always Gary who's helping me, but anyways; special thanks to Gary! No matter the issue; support(Gary) is there to fix it for you ;)!!

Lumingo
Netherlands
3 months using the app
July 27, 2023

I had a great experience with one of your employees who quickly assisted me with my issue. Their prompt and helpful service was much appreciated, and I'm impressed with the level of support I received. Thank you for having such a dedicated and efficient team member!

Deal Paradies
Germany
About 1 month using the app