Vitals: Reviews, Bundles, AI

Vitals: Reviews, Bundles, AI

Reviews (9,083)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its all-in-one feature set, including upsells, automation, and promotions, which streamline management and cut costs. It's noted for boosting sales and enhancing customer experience without slowing down websites. The app's ease of installation and usability make it ideal for both new and experienced store owners. Exceptional customer support is frequently highlighted, with quick and helpful responses.

October 10, 2023

One of the the most important apps we have used!

Nail Order
United Kingdom
About 1 year using the app
February 20, 2021

$29.99 per month for this app—are you serious?! That was my first thought when I saw the price tag. I am in the process of opening my online store and wanted features that would create a great user experience for my customers. I spent days and weeks looking for free plans that would match my needs but ultimately it hit me—there must be an app that combines all of these features, or at least, the majority of them. That’s when I found Vitals 40+ on the Shopify apps list and I was instantly skeptical of the 5 Star Reviews. I assumed they were fake reviews to boost the app installs. It was a good thing they offer a 30-day trial so I said why not test it for myself. The installation was flawless. I began going down the list of features available from the Vitals app and narrowed down the ones that I needed and started activating them. Aside from the features I was looking for they had features that I didn’t know I needed until I saw them. Each feature comes with a helpful tutorial video with explanations which I thought is super handy. The ultimate best feature of this app is not actually the app itself but the freaking amazing customer service team! I was stuck on setting up a feature and noticed a pop-up chat icon. I clicked on it thinking it would be an automated bot chat thing, but to my surprise, Reymond responded within seconds and offered assistance. My next thought was “this agent is probably just going to submit a support ticket on my behalf and someone will get back to me.” Wrong again! I told him what the issue was and what I wanted and he said he will look into it. Not even 5 minutes later, he replied with a screenshot of that changes made. I refreshed my store’s page and the changes were made. My jaws dropped in disbelief. I spent the next 3 to 4 hours chatting with Reymond to help me set up plenty of features from the Vitals app and each issue was resolved within minutes. I was disappointed to find that the chat box had disappeared when I returned the next day to continue with setting up the Vitals app. So, I used email to communicate any issues I had and the response was quick. Filip responded to my email with the solution to my problems within 5 to 10 minutes. Again, super impressed with the customer service and the speed. I spent the next 5 hours emailing Filip back and forth, implementing the features I wanted and the layout I wanted with no problems at all. $29.99 per month is super cheap when you consider all the tools and amazing customer service provided by just one app. One app means less loading time for your store and less complications with integrating several features from different apps. Why overwhelm yourself with several individual apps when you can do it with just one. Also, the price plan for each of those separate apps will probably cost more than $30 per month. The team has a roadmap of new features to be released and you can even recommend your desired features. So your monthly fee goes a long way and is definitely worth it. We did encounter an issue that needed to be escalated, but I am confident the team will be able to find a solution. Again, $29.99 per month for superior customer service, quick response times, and the 40+ features from one app is unbelievable. I pay my internet service provider way more and it takes hours spanning several days just to resolve a simple issue. Of course, everyone is in a different situation, but I highly recommend the Vitals 40+ app. Shout out to Reymond and Filip for all their help and phenomenal efforts in rolling out my desired features from the Vitals app in just a couple of days. When I went into this, I thought it would take me weeks of emailing support back and forth to achieve my desired outcome. It was a good thing I decided to give the app a chance. I am a satisfied user and I hope the team keeps up the good work and continues to release more features!

CryptoOneStopShop
United States
About 1 year using the app
Edited December 20, 2020

La migliore app di shopify, include tantissime app nel suo interno davvero molto preziose. La cosa ancora più gratificante è la loro assistenza sempre pronta e disponibile ad aiutare ogni qualvolta si ha bisogno, raccomando al 1000%%%. Servizio davvero Eccellente

HOTPRICES24.COM
Italy
About 1 year using the app
September 14, 2021

Really well done. If you need something that's an inch deep but a mile wide, this is the place to go. Basic functions in many, many forms. Really pleased with all the options it offers and the quick customer service!

Nakana Bracelets
United States
About 1 year using the app
December 19, 2022

Very very good app and so prety customer care agent that can hel you with all problems and with kidness

Vineja | Vini Sardi
Italy
About 1 year using the app
Edited May 19, 2021

This app has so many features it's unreal! Been using this for a long time and their customer support is absolutely amazing! Always quick response times and provide valuable solutions.

Champion Trends
Canada
About 1 year using the app
April 28, 2024

Support 5 stars!

Sandalic
Portugal
4 months using the app
March 6, 2020

I used this app and they are amazing, it's a one-stop shop. Very savy developers too who would love to help you with anything. Amazing Support

Smith & Jones
Australia
About 1 year using the app
Vitals replied March 6, 2020

Thank you so much for your kind words! We encourage everyone to reach us out whenever they need assistance. :)

June 19, 2023

it's my second month of using Vitals and i find it perfect, everything is practical and many must to have apps are all in here. Whenever you'll find a problem you don't have to worry, because you'll find a very well trained support team helping you for every needs, just like Jed D. did today to me! Immediate response and very quick to solve the problem too, thank you very much again!

ToysRanch
Italy
About 1 year using the app
February 3, 2021

This app really is amazing, definitely worth the 5 stars. So many different features to add to my website, and they are always developing more. What makes this app really incredible is the customer service, they respond to messages and tweak code and fix problems in no time at all.

Frankie & Dottie’s
United Kingdom
About 1 year using the app