Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 23, 2020

Amazing App... amazing people! The service is lightning fast and they just get sh*t done! We had trouble with their app for about 10 seconds. They replied via email within minutes and repaired the glitch. Well done Vitals!

Pinch Skin Care
Canada
Almost 3 years using the app
June 16, 2021

I really like this plugin. It has almost all functions, and it does a great job. The customer service is also great. recommend.

VooChoice
China
Almost 3 years using the app
April 8, 2020

Vitals is an absolute must-have app for anyone that has a Shopify store. It gave us a direct boost in revenue as soon as we installed it.
I totally recommend it!

Kosmos Kids
Romania
Almost 3 years using the app
Vitals replied May 8, 2020

Thanks for you for review! We do not want things to be hard and complicated. We want you to be the most successful while running your business.

April 14, 2021

I want to say that this team of developers has helped me out so so much when I have been in a jam. Costin C. is one of the developers that went beyond the duties of his job. If your going to go with a team of developers and need support. Get this app. You will not be sorry Thanks again

Jevanna
United States
Almost 3 years using the app
October 23, 2020

This App is so far ahead of the Game!! I dont even want to mention the amount of great Features they offer, but to express my joy with this app. Customer Service is on point, short respond time there for you to help 24/7. One thing that also really stands out is the Dialog between Developers and Users. They always come up with new Features and Adjustments, it has just been a real pleasure for me and my company to work with Vitals as an Partner. Thanks a lot , and greetings to Costin ;)

IceTruck Jewelry
Germany
Almost 3 years using the app
March 19, 2021

Very good app, covers everything you need and good customer service. Has helped me grow my web page, thank you

BEAUTGENICS
United Kingdom
Almost 3 years using the app
February 27, 2021

best app ever. this app is the best deal! and the customer support is extremely helpful and responsive. they really know their stuff.

Real Man Leather
Singapore
Almost 3 years using the app
June 24, 2021

Hello there! I contacted with app support team, regarding issue in shopify store for currency converter.
I had a discussion with team member Jed D. for 10-15 mins approx. and he helped me resolving issue and provide me best solution. It was great experience to connect with app support team and get issue resolved in less time. Thanks for your quick response on our issues. Will be happy to connect with you in future also. Regards

Studio.K
Sweden
Almost 3 years using the app
Edited May 9, 2022

The app has been great. It has saved me a lot of money and time because I dont have to have 50 different apps. The 24/hr chat is also really great. They are really helpful and can customise features for you. If you would like to see how I have used the app go to www.aliceandpatrick.com

Alice&Patrick Boutique
Australia
Almost 3 years using the app
July 5, 2020

This is a great app that every Shopify business should have! There are so many functions within this app, that I have greatly reduced the number of apps that I would normally have to sign up for. In addition to this, the staff is AMAZING! I have run into a few snafoos trying to implement some of the features, and they were able to fix the issues. They were not only knowledgeable, quick to respond, professional, and thorough, but they were genuinely pleasant to work with. They definitely deserve my five stars!

Misfit Culture Club
United States
Almost 3 years using the app
Vitals replied July 6, 2020

We're really humbled by such amazing feedback! We're proud of the work we do and the support we offer, and seeing happy customers such as yourself is what makes us love what we're doing so much :)