Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 4, 2021

The app is so easy to use. I got help from Costin C. to set up the wheel of fortune. He's fabulous!

AAONYX
United States
Almost 3 years using the app
May 18, 2021

The Vitals team is very responsive and helped us to modify the placement of certain elements on our website. Keep up the good work and hopeful we have more upgrades soon!

Craftiviti
Malaysia
Almost 3 years using the app
September 3, 2020

Their customer support is absolutely outstanding - issues fixed ASAP. The app is also amazing, perfect for any shopify store, its like Alice in Wonderland :)

Auguste Gaetane
United Kingdom
Almost 3 years using the app
June 15, 2023

Multi Mart
Qatar
About 1 month using the app
November 6, 2019

Very user friendly app. Gets a lot done in a very short time. Recommend!
Excellent customer support too!!! Cezar was quick and effective in his response and trouble shooting. He was there when I desperately needed the help, and there quickly. This certainly helped to bring down my anxiety !!! Highly Recommend!

Puratalia
Singapore
Over 2 years using the app
Vitals replied November 12, 2019

We'll definitely let Cezar know about this great review and recommendation. You rock!

August 8, 2020

So I just installed this application and so far 5 of it's 40 or so individual apps. So far each installation and config has been super easy and very intuitive. I've been on chat with one of the developers requesting help and or design changes, and he's right there making them in real time and showing me where to do them in CSS. This app saves you money just in other apps you don't have to purchase, let alone in the functionality of some of them. Also, what you wouldn't have ever installed due to the extra cost or just finding them, chances are it's in this app, and added together really improve the overall customer experience and site functionality.

SanitizeTek LLC
United States
Over 2 years using the app
September 6, 2020

Thank you very much. Fast support. It is a very powerful apps and it still continue to improve and add in new features. Looking forward a new improvement and new feature to increase sales.

Creationsg
Singapore
Over 2 years using the app
July 29, 2020

This app really is what your store needs! It's got everything! The help desk is also a big plus! If you want sales and more, this is the app for you!

Wolf Clothing Brand
Belgium
Over 2 years using the app
November 22, 2020

Great and a fast support. I had a question to the Review page an got a quick answer with a solution. If you need a App to design your store to a next level. VITALIS is the write answer. If you have personal question you can also write me a message.

SaferSalmon
Germany
Over 2 years using the app
June 30, 2020

5 STARS ON EVERYTHING! CUSTOMER SERVICE, CLEAN AND NEAT DESIGN ON FEATURES, CODING DONE FOR YOU. THIS IS A MUST HAVE APP FOR WHEN YOU WANT TO TAKE YOUR BUSINESS SERIOUSLY. LOVE THIS APP! MY TRIAL IS ABOUT TO END BUT I WILL HAPPILY PAY FOR THIS. TOTALLY WORTH IT

ON CLOUD NINE GIFTS™
United States
Over 2 years using the app