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Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive set of marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. The app's customer support is highly regarded for its quick response times and dedication to merchant satisfaction. Many find it affordable, offering excellent value by providing over 40+ apps for the price of one. Special mention was made of the support provided by team members like John and Mariam. It's seen as an essential tool for optimizing stores and increasing sales.

April 18, 2022

Fast, reliable customer service. All in one tool to streamline your backend work. Highly recommended by our staff.

Professional Goddess
United States
Over 1 year using the app
Edited February 17, 2022

Fantastic app, great support team if there is ever anything not sure about they are super fast to answer and are willing to take ideas and implement.
Havent even explored half of it but just related products and upsell part alone makes this a worthwhile monthly purchase

The Chef Pad Shop
United Kingdom
Over 1 year using the app
January 30, 2021

I'm using it to boost my revenue and show volume discounts on product pages. It's really easy to use and there is 24/7 chat and people waiting to help you. Especially Zeus was really helpful, managed to set things right in no time :)

OzoneMask FR
Over 1 year using the app
Edited February 21, 2021

This app is magnificent! Easy to use. Highly recommend. Excellent customer service. Thank you VITALS!

Orenda Joy Green
Over 1 year using the app
March 20, 2022

Badass app with really great customer support. It's totally worth the cash especially if you're a newer store that doesn't want to pay for these things individually. Plus the support team is amazing

United States
Over 1 year using the app
December 11, 2020

I have been using this app for a while now and it has been amazing. Their support team is very responsive and fast at helping everyone. They care about bringing value to their clients. Love this app.

United States
Over 1 year using the app
October 28, 2020

Amazing app, even better service. Incredible combination. I had a couple of different apps before doing reviews, bundles, etc. I switched to VITALS because it seemed more economical and I liked the idea of having all the apps integrated. I am so glad I made that decision. While separate apps might do things at a more detailed level - the VITALS app does a lot of things incredibly well, works really well together, and is quick to load. I am using a number of different functions from the app and getting great results and feedback from customers. What really stands out is their service. They provide 24/7 service and support. I have reached out to them so many times now and they are quick to respond and so willing to help. Recently, I had a tough issue that we were struggling to solve - there was a bunch of back and forth and we had to involve Shopify - but VITALS support stuck with it and were able to get to the root cause and fix it. Incredible support. Highly recommend it - there is lots of good reasons for why they have a solid 5 stars with almost 1300 reviews.

Inglish For Kids
Over 1 year using the app
July 16, 2021

Super helpful support literally fixed the problem we had on two of our stores in minutes. Costin is a legend - Awesome!

The Brew Company
Over 1 year using the app
October 4, 2018

This app replaced 3 other apps that I've been using, plus I'm using some new options from this app which I didn't even know that I actually need. :)

Great app, and cheap for what it provides!

United States
Over 1 year using the app
September 16, 2022

Great app! Very useful with practically everything you could want. Good starter app for those starting fresh and haven't been doing this long.

United States
Over 1 year using the app