Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 7, 2021

This app is amazing!! it encludes all app functions you need for a successful and best looking store for an affordable price. I wanted 2 things to be adjusted in my store and contacted the friendly guys in the customer service. They replied immediatly to my Email and adjusted them for me in no time! I had about 10 different apps installed before using Vitals and deleted them all and started using just VITAlS which included all the functions in these apps and even had more very useful functions. The app looks very good in my store and I will be installing VITALS in each of my future stores! Thank you for the amazing job.

Wanadas
Germany
Over 2 years using the app
March 6, 2020

This is an amazing app and I found it very useful. The customer support is excellent too. Highly recommended.

Luumyn
Singapore
Over 2 years using the app
Vitals replied March 6, 2020

Your review means a lot to us. Thank you so much for choosing and supporting VITALS!

December 18, 2020

I love this application because I have everything I need for my business in one app. I have recommended it to the group I am in. Thank you very much.

URBAN CHIC CLOTHING
United States
Over 2 years using the app
October 16, 2020

We moved to Vitals after using an alternative backorder product. It is AMAZING! I'm genuinely impressed with the range of apps available and all at the same price that the alternative app offered just the one part. I used the customer support and they were incredibly helpful and very fast to respond I cant recommend this enough for any business.

Theatre Stage Supplies
United Kingdom
Over 2 years using the app
July 2, 2021

Truly impressed so far. This app has allowed us to delete many other apps and use one app instead, to speed up our website. Looks great, easy to implement!

Peachlife Inc
United States
Over 2 years using the app
February 19, 2021

I absolutely love this app! It is very easy to use and organized so that I am not overwhelmed with all that it has to offer. It had all of the apps that I had been looking for plus some that I had never considered! Not only that, but they include how-to videos to help in setting up & understanding each sub app within. The customer service is fast & wonderful. They are constantly adding new features and are also very open to hearing what their customers are looking for so that they can work on incorporating it in the future. This app truly took my store to new levels and they completely have my loyalty! Highly recommend

Mindful Intentions
United States
Over 2 years using the app
Edited September 2, 2020

Just simply the best app. Customer service to the functionality of the app.

I'm a big customer service guy because the support represent the company and I think this app and the employees there, is doing a fundamental job and i would recommend this at to anyone!

Big shout out to Jed, very patient and professional!

DeepScenic
United States
Over 2 years using the app
February 5, 2021

I'm really thrilled with this comprehensive app. It adds a lot to the value of my store besides the team working behind is so efficient and mainly quick to get back to you with a solution to your problem!
Thank you guys for your great job.

joujoustore20
France
Over 2 years using the app
December 6, 2020

The support team always answered me very quickly and always gave solutions to my problems. Thanks for Costin who fixed a problem I had on the volume discount, and so quickly again, 5 Stars !

Chatcrebleu !
France
Over 2 years using the app
September 20, 2021

so far all the features i've used on my store works well.. their support is very helpful and respond to any query really fast!

Happiness Idea Malaysia
Malaysia
Over 2 years using the app