Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

May 8, 2020

Super huge assortment of apps available, really easy to navigate dashboard. I emailed support for a custom request (additional padding/spacing around shipping information box), and within a couple of hours of sending that initial email, Vladimir had made the customization and it was working on my site. Great collection of apps, great customer support!

My Dog Flower
United States
Almost 2 years using the app
Edited April 6, 2021

So far so good. I have a quick fix that's being worked on but the customer service is EXCELLENT. No wait times and very professional. Thank you VITALS for making my ecom experience much easier!

UniqueLife Merch
United States
Almost 2 years using the app
October 13, 2021

The VITALS Apps are awesome!!! The VITALS Team is great!!! These guys get it… they have all of the apps you need to improve your store for one low price. Plus the best part is that they all work together to help keep your website page load speed as fast as possible. They have great video Tutorials too. But I still had a few questions about setting up the different apps they offer and each time I get in touch with the VITALS Team, they have gotten back to me quickly with an answer and helped me get the VITALS apps set up to look and work great on my store. So save yourself the time and trouble of reading a ton of reviews and take my word for it and get all of the apps you will need, with the VITALS 40+ apps in one! There's a reason they have over 3000 store owners giving them a 5 Star rating… It's simple... they've earned it!

MY SPORT HOCKEY
United States
Almost 2 years using the app
November 18, 2020

Great support and glad to see there are reps working 24/7 to ensure you are satisfied. Have yet to come across an app with customer service at this level. besides that, app provides bang for your buck by merging so many features into one.

Bicycle Booth
Canada
Almost 2 years using the app
August 17, 2020

I started using this app today and I am really impressed with all the features. I have spent a couple hours implementing several new tools and was able to delete 3 other apps I have been paying for since this app will complete so many functions that I need. I had to reach out to the staff for support and they were super helpful and quick to respond. Really happy thus far.

Earth🍍Aloha
United States
Almost 2 years using the app
June 14, 2021

A very responsive team is proffessional. Costin C. kindly help me solve my problem, thank you very much

cuisinedaction
France
Almost 2 years using the app
July 30, 2021

this is the mother of all apps. if you find this app you are a lucky person. maybe the most complete app with great team behind, customer support very responsive . i recommend it 100%.

cbdxgreen
Spain
Almost 2 years using the app
Edited March 28, 2021

vitals almost instant service/support is unbelievable - its exactly what you need when you're running an e-commerce store. vitals is getting stronger and stronger by the day. amazing!

Beautiful By Madeline
Australia
Almost 2 years using the app
January 30, 2021

I literally have no words to describe how excellent this app is. My favorite part of this team is their 24/7 support. They know exactly how to fix problems if they come and they are very patient with you. Thanks to Vitals I'm able to provide a better service and the speed is still fast. It's a must have if you want your business to succeed.

NAHED
United States
Almost 2 years using the app
April 25, 2020

This is an incredible group of apps for a good price. In fact, it is quite possible the best eCommerce app we have ever seen or used, and it absolutely 100% generates more energy and sales on your store. Just install it and don't waste any more time!

Design Express
United States
Almost 2 years using the app