Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its over 40 features including product reviews, upsell and cross-sell options, and a currency converter. It's praised for its seamless integration, not affecting page load times, and its built-in analytics dashboard. Many appreciate the quick and helpful customer service. It's seen as a cost-effective solution that enhances the shopping experience and provides robust marketing and sales tools.

June 16, 2022

Vitals is a MUST-HAVE APP for your Shopify store. It has every single tool you need. I was able to do a lot of what Vitals offers using many other plugins that ended up costing much more and not as good. On top of the great tool, I had a customer service question, and not only did they get back to me lightning fast Magaly fixed my problem right away. Great product with Great customer service equals success.

RealCoolStickers.com
United States
Almost 2 years using the app
April 14, 2022

It's very helpful with the upsell builder function and announcement bar, also many other marketing functions to try in the near future, prompt online support is 100% perfect!

Cowgirl Wear
United States
Almost 2 years using the app
July 26, 2022

I have recently downloaded the app and I am setting up my store starting with the Product Review app, and it adds great value to the store I will never stop using it! I had trouble importing the reviews, but the help desk chatbox answered instantly and the team was extremely helpful and super pleasant with solving my problem... in just a few minutes! Thank you so much and looking forward to learning more about this app :)

aplombzone
France
Almost 2 years using the app
March 19, 2022

Zeus Has been very helpful! This app has very good integrations and won;t slow down the site. I would recommend

Instastyled | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
China
Almost 2 years using the app
May 24, 2022

Lovely customer support! Great team, the only thing I would say is to add more editable and up to date features but other than that amazing 10/10. 4 star only because I wish there was more stuff

Vibra Bands®
United States
Almost 2 years using the app
November 24, 2020

used this app and its perfect customer service, quick responsive and helpful thank you so much vitals team

Puzzles Egypt
Egypt
Almost 2 years using the app
Edited December 2, 2020

La aplicación funciona muy bien, tiene mogollón de opciones a nivel marketing y el servicio de atención al cliente súper rápido y eficiente. La recomiendo 100%.

RedoxBox
United Kingdom
Almost 2 years using the app
September 27, 2022

Very professional and fast, im satisfied customer, tnx very much for solving all my problems.........

Be Brave Man
Serbia
Almost 2 years using the app
July 21, 2022

The fact that you get so many apps in one is just awesome. The one thing that drives me nuts about shopify is that you have to add lots of different apps and when u have a challenge each app blames the other. It’s a vicious circle of trying to figure out what’s wrong. With vitals one customer service person to help with so many things. And the customer service is stellar. They even suggest thing to help improve something I didn’t even notice was wrong. A-PLUS!! Thank you vitals team.

Greenery Market
United States
Almost 2 years using the app
July 4, 2020

These guys are the best in everything, the App is value for money and their customer services are incomparable, they are always there to help. Thank you and keep the good work. *****

My Fond Pets
United Kingdom
Almost 2 years using the app
Vitals replied July 6, 2020

This kind of feedback is what makes us love what we do so much and what drives our Customer Support team to offer such excellent services - thank you!