Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 26, 2022

Amazing app, avoids us having to use a whole a bunch of different apps. Team was super helpful with modifications to make everything look very on brand. Highly recommended

artiplanto.eu
Germany
Almost 2 years using the app
April 18, 2021

I have contacted them several times for setting problems that I could not solve alone, by contacting them through the chat they have always been extremely responsive and have always brought me a quick solution. I am very satisfied with vitals knowing that all the features they offer are really great. Thanks for their professionalism

Ustensile pratique
France
Almost 2 years using the app
February 28, 2022

Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

Josefina Studio
China
Almost 2 years using the app
March 31, 2022

I don't normally pay "a lot" for apps but regarding Vitals it's definitely worth it. The variety of functions is amazing and if something stops working the support is quick to help.

hbound-design
Germany
Almost 2 years using the app
October 7, 2021

Wow, what a great application. It saves time and money, and it's very easy to use with all the tutorial videos in each section. They answer in seconds to emails and really give us time.
Congratulations to the whole team and I wish you many happy days.

NEWTON JOHN™
United States
Almost 2 years using the app
May 17, 2021

I've been using Vitals for at least 5 months. They really have Great support, many useful functions all in one place. Highly recommend it!

Be my cook
United Kingdom
Almost 2 years using the app
April 22, 2022

Top-notch app with top-notch support. Love these guys and the value they bring to my store. Would definitely install on all our stores

JusteELLE
United States
Almost 2 years using the app
August 31, 2020

I LIKE THE APP, WORKS GREAT. THE CUSTOMER SERVICE IS AMAZING, THEY ARE VERY FAST TO RESPOND FOR ANY REQUEST. I RECOMMENDED IT

KREYFISH
United States
Almost 2 years using the app
October 27, 2020

200% Good customer service!! Thanks Jed!!
The app is easy to use and install.
Really great app to use.

Ezejoy
Singapore
Almost 2 years using the app
February 22, 2022

I really really love the support team on this app, very friendly. especially to the Filipino support team.

Hellosock NL
Hong Kong SAR
Almost 2 years using the app