Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 28, 2020

Excellent customer service + lots of useful advice and designs. Very grateful to have this service, can't recommend it enough for anyone at any level.

Dana Olson Art
United States
Almost 2 years using the app
Edited June 22, 2021

I dealt with John Seth, fast to respond, friendly manner and sorted out what needed to be done with my IG shoppable feed on my store. That guy needs a pay rise ;) Thanks again, Rick

Moncasso
United Kingdom
Almost 2 years using the app
January 7, 2021

Very happy with the app. It does so much for a good price. Also the support is super helpful. recommended!

Buyeers.com
United States
Almost 2 years using the app
May 21, 2021

I am very satisfied with the app, I have always received good support and I can definitely recommend the app.

WUFFTOY
Germany
Almost 2 years using the app
May 3, 2022

Ich habe die App für Kundenbewertungen verwendet, bin sehr zufrieden. Der Kundenservice ist sehr freundlich, Probleme werden sofort bearbeitet und beseitigt.

Cosmodeals24.de
Germany
Almost 2 years using the app
Edited October 4, 2021

John Paul made quick work of my issue and resolved it completely. Vitals is always so great at responding and answering my questions.

Olive Branch Farmhouse
United States
Almost 2 years using the app
November 16, 2021

Cette application est une véritable merveille ! Le service client est d'une efficacité incroyable. Elle m'est indispensable dans mon shop.

Ma Cuisine Maline
France
Almost 2 years using the app
September 8, 2022

The customer service is excellent. I appreciate the prompt reply when I needed help and the issue is resolved by the team swiftly and without any fast. Highly recommended!

Buyversify
Singapore
Almost 2 years using the app
June 24, 2020

Jed quickly responded to an issue regarding trust badges and solved it right away. Time and again these folks have come through with an incredible customer experience. Thank you!

Beadaholique
United States
Almost 2 years using the app
March 26, 2022

John Seth S has helped me so much with my many requests. I am glad that i had choosen this app. It was so easy to use and customizable. When i adapt new theme, i was lost but John was here to help and solved all my problems!

Little Smart Minds
Singapore
Almost 2 years using the app