Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

January 27, 2022

I love the app, and it has a lot to offer. Customer service was quick to help and address my needs. Great service!

Magnamaya
United States
Over 1 year using the app
Edited October 28, 2021

We are new here but it looks better than the one we used to have. Customer support is very friendly and willing to help. :)

Yogaste
United States
Over 1 year using the app
May 26, 2022

Good customer support. The volume discount feature has helped my business a lot. Easy to use as well.

EcoPakOnline
Pakistan
Over 1 year using the app
June 21, 2020

I asked questions and got answers only a few seconds later. In addition, Costin was able to find a solution to all the questions. Everyone in the Vitals team should give Costin a high five for good customer service ;)

Leo Chevon
Norway
Over 1 year using the app
May 5, 2021

Very fast and efficient service! I am very happy with the operator Costin C., very good! The App is simple and allows you to do many things! Recommended!

Our Shiny Nails
France
Over 1 year using the app
June 29, 2021

I highly recomend this app, I have used a lot the option for bundle product and it boosted my sales.

Uva Shop Chile
Chile
Over 1 year using the app
October 3, 2020

Vitals is so versatile. It has so much gems worth of apps. It's honestly amazing because it truly is such an affordable app for everything that it includes. their customer service is also extremely quick , genuine, and helpful. definitely recommend

Studio Lights
United States
Over 1 year using the app
November 6, 2020

so far so good. online support is fast and effective to resolve a minor aesthetic issue. I like the dashboard and the way the apps work together. would like more options with the bundling (have put a feature request in) and looking forward to see...

paulrains
China
Over 1 year using the app
March 15, 2021

The vital app is great has so many options in one app. It works so well for my business. The support team are so helpful, all issue fixes within an hour. I will highly recommend vitals to anyone.

Wee Luxury
United Kingdom
Over 1 year using the app
April 14, 2022

Amazing app - all in 1! The customer service team is also fast and helpful. Any Shopify seller would need this.

comoshoppe
Singapore
Over 1 year using the app