Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

April 2, 2023

I asked for help with a problem so I spent a few hours in Vitals to figure it out and finally had to write to Vitals support to help me. It was Gary who wrote to me in the same half hour to ask for more information and with all his clear and very detailed advice, I was able to build my offer with the bundle I wanted thanks to him! Thank you Gary.

Outils Expert
Canada
Over 1 year using the app
Edited November 16, 2021

This app is amazing but the customer support is even better, quick response, and always going on and beyond to help you fix whatever you need.

keep&give
United States
Over 1 year using the app
June 3, 2021

Great all in one app, it really is an all in-one integrated app for every shopify store that is willing to standout and enhance the store at every from seller to customer, without forgetting their amazing customer service and prompt response. I'm definitely recommending!

Timeless Jump
Canada
Over 1 year using the app
April 26, 2021

SUPER FAST CUSTOMER SERVICE: if you are confused with anything, they are LITERALLY 24/7 and Your not talking to a bot

Pen.Wing.Stationery
Japan
Over 1 year using the app
January 18, 2021

Super App und der Support ist absolut der Hammer und wirklich 24/7 erreichbar. Wenn alle Apps so gut wären, dann wäre es der Hammer.

Tassengeschenke.de
Germany
Over 1 year using the app
June 11, 2022

Best support ever! Love it! They answer within minutes, always very helpfull. App is easy to handle.

Fühlmäuse | Sensory Play Studio
Germany
Over 1 year using the app
Edited September 26, 2022

This is a fantastic app, and their customer support is definitely next level. I highly recommend this app!

Serene Living Co
Australia
Over 1 year using the app
May 18, 2021

I have been using the app for a short amount of time and am already loving it. I've been able to delete three other apps and improve my site speed. Very easy to use and the customer support is great! I've never gotten answers so quickly before. Highly recommend

The Silkyy Company
Canada
Over 1 year using the app
February 16, 2022

John Seth S in customer service replied to my request in literally less than 5 secs! He customized the app to my satisfactory and I'm very happy with the result!
This app has many features, some are not "perfect", but you will be satisfied with the help from their team. I can see it has great potential to be even better - e.g. improve the customization flexibility. After all, this app solves the problems and works well, so I give 5 stars.

Hello Slippers
United States
Over 1 year using the app
Edited October 25, 2021

Great App and Awesome support! I am very happy with the Customer Service.Thank You very Costin C. for your help ☺️ ☺️

Noble Luxury
United States
Over 1 year using the app