Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

February 7, 2022

So happy with this app! I used to have 30+ apps... But this app replaces like 20 of them at once. I saves me money and it is better for the pagespeed.

Natuurlijk Presteren
Netherlands
About 1 year using the app
December 6, 2022

We've used this app for almost 6 months now and it has most of the essential features you would need. Not to mention, their 24/7 friendly customer support is willing to help at all times. Would strongly recommend it if you need an ultra-purposeful app with neat customizations tailored to your brand.

SnufflePaw
Australia
About 1 year using the app
April 28, 2020

I love the Vitals app! it has everything I need, so far I've replaced 5 apps with this one :) I also want to say the customer service is A* absolutely outstanding. I emailed them about the placement for my currency switcher and they got back to me and solved the issue with in a couple of hours. Outstanding, highly recommend.

Crazy 4 Cats
Australia
About 1 year using the app
April 1, 2022

Great app! The support team is very helpful and professional. The response time is so fast that I can always have the reply in a few mins. Very satisfactory...5 stars absolutely.

JenPets
Hong Kong SAR
About 1 year using the app
April 18, 2022

I love this app as everyone I need help someone is ready to help. This app Is the only app you need in your store:)

SELL house hold
Australia
About 1 year using the app
October 3, 2021

Vitals is one of the best Shopify apps ever. Their support is amazing and they offer a variety of useful apps. Highly recommended.

MiniFlora
Poland
About 1 year using the app
March 31, 2020

Very Good App and Great Assistance!
I recommend it for all users.
It is really worth it!
A must have app

La Boutique de Julie
Canada
About 1 year using the app
Vitals replied April 1, 2020

Thank you for your review and we hope you enjoy our services. Also, please stay tuned as there are more to come!

Edited December 2, 2021

I intend to pause 1 of my store. Before I do so, I will like to delete the Vital APP in that store so that I dont get charged on monthly subscription fee. VITALs support responded to me immediately assuring me that this is correct. I can uninstall and re-install in future with all me previous settings still remained as before. I am so relieved to know this.
Always thankful to VITALs support.
I have been using VITALs APP for 1 year. It really is easy to use, and helps boost my revenue. Cheers to All.

Dove Sail
Singapore
About 1 year using the app
February 4, 2022

Their customer service response time is always quick and the problems are solved promptly most of the time.

Guidelines4Quilting.com
United States
About 1 year using the app
March 2, 2022

Perfect, very professional and very efficient. Clear and detailed answer
thank you for all vitals team

Gpa2po
France
About 1 year using the app