Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, cross-sells, and an analytics dashboard. It's praised for enhancing the customer shopping experience with personalized recommendations and a seamless checkout process. The app integrates smoothly into existing stores and offers a user-friendly interface. Features like social proof, countdown timers, and low stock alerts are appreciated for creating a sense of urgency for customers. The 24/7 support team is highly commended for their responsiveness and knowledge. The app offers a free trial and is recommended for those looking to increase sales and optimize the shopping experience.

February 23, 2022

Great all-in-one app. It has all the e-commerce features you need nowadays for a perfect prize and believe me it is not lacking Customer Service. I have had 3 queries so far and ALL have been solved. Thanks for the great work Vitals!

Java Republic Spain
27 days using the app
August 11, 2021

Great app and awesome service from the team! Always happy to help and do it really quickly. This app has so many features of multiple other apps we had on our store and downloading it has meant we also save so much $$ by just having one app rather than several.

5 months using the app
November 18, 2020

I was able to remove many individual apps I paid separately for by using Vitals which incorporated numerous apps most of which I'm now using saving me tons of money. It's easy to use and support staff are amazing. They turn around my questions in lightning quick time and they know there stuff. I just can't say enough about this app.

Lights Range
United Kingdom
Over 1 year using the app
September 16, 2020

Absolutely amazing app with as much as we'll ever need! pre-orders so simple to setup, wheel of fortune has transformed our conversion and email listing..... AMAZING, totally recommend

United Kingdom
About 2 years using the app
April 4, 2021

A complete application with LOT of value for upsells and much more. The customer service is really great when you have issues that you don´t figure out for yourself.

AWOD by Sweden
11 months using the app
July 19, 2021

I am truly grateful to the Vitals support team, they respond almost immediately and are very diligent as well as friendly. I have almost 20 stores with this app and it is very useful. Reymond R. You are the best brother "

United States
6 months using the app
December 23, 2021

Fantastic App! Easy to use, great tools and clear video tutorials. Customer support is also very responsive and helpful, Michael really helped me out with customising the announcement bar, highly recommend.

Inner Nurture
About 2 months using the app
November 20, 2020

Merci à Costin de VITALS pour sa réactivité énorme. Un gros soucis réglé en 5 minutes sur mon thème personnalisé. VITALS aide vraiment à développer votre boutique.

VAP|LAB Alsace
Over 1 year using the app
Edited January 20, 2021

I don't normally write reviews but Amazing app full of features and super fast support that goes above and beyond thanks you!!

Spectrum Angel Eyes
About 3 years using the app
June 18, 2021

The truth is that I needed a solution in the shortest time possible and John Seth S., who was the one who attended me, did it very quickly and was a great help. Thank you very much (sorry for my English :))

Espacios para soñar
7 months using the app