Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

September 1, 2022

Vitals has been incredible for my shop! On the rare occasion I've needed assistance from the chat team they've been incredibly helpful - big thank you to John Seth for sorting out my payment logos like a boss :)

TokyoDepot
United Kingdom
About 1 year using the app
October 2, 2021

The reviews don't lie. This app increased my conversions in 1 day. The product bundle alone is worth this app but the fact it comes with 39 other apps for free? Getting VITALS is a no-brainer.

Outtire
United States
About 1 year using the app
November 6, 2022

J'adore cette application ! Elle a vraiment tout ce dont on a besoin et le service est extraordinaire!

BB-Trésor
Canada
About 1 year using the app
February 21, 2021

I love that it does so many things. I also love that it does all those things well! I've been able to reduce the number of downloaded apps because of this one. Two thumbs up!

HiVibes Collective
United States
About 1 year using the app
February 7, 2022

So happy with this app! I used to have 30+ apps... But this app replaces like 20 of them at once. I saves me money and it is better for the pagespeed.

Natuurlijk Presteren
Netherlands
About 1 year using the app
December 6, 2022

We've used this app for almost 6 months now and it has most of the essential features you would need. Not to mention, their 24/7 friendly customer support is willing to help at all times. Would strongly recommend it if you need an ultra-purposeful app with neat customizations tailored to your brand.

SnufflePaw
Australia
About 1 year using the app
April 28, 2020

I love the Vitals app! it has everything I need, so far I've replaced 5 apps with this one :) I also want to say the customer service is A* absolutely outstanding. I emailed them about the placement for my currency switcher and they got back to me and solved the issue with in a couple of hours. Outstanding, highly recommend.

Crazy 4 Cats
Australia
About 1 year using the app
April 1, 2022

Great app! The support team is very helpful and professional. The response time is so fast that I can always have the reply in a few mins. Very satisfactory...5 stars absolutely.

JenPets
Hong Kong SAR
About 1 year using the app
April 18, 2022

I love this app as everyone I need help someone is ready to help. This app Is the only app you need in your store:)

SELL house hold
Australia
About 1 year using the app
October 3, 2021

Vitals is one of the best Shopify apps ever. Their support is amazing and they offer a variety of useful apps. Highly recommended.

MiniFlora
Poland
About 1 year using the app