Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

August 20, 2020

I just start to use today. It's great to have all in one, i like it.
The live chat support is quick and perfect.

Cat Slave Garden
Hong Kong SAR
About 1 year using the app
February 5, 2021

Just replaced 4 of our existing apps with Vitals... Covers everything we needed and what looks to be LOADS of other useful features and optimisations we can roll out over the next few week. Great support too, answered all my questions within minutes. Nice work guys.

Gayle Mansfield Designs
United Kingdom
About 1 year using the app
April 13, 2021

Great one app that includes all the important apps a Shopify store should have, and the support is top-notch.

ThriveRoyal
Israel
About 1 year using the app
April 4, 2020

I am very new to this whole Shopify experience so I decided to download this app to get a head start. It is very easy to use and so far, it has been great. Most of all, the Support team was extremely helpful and answered me within minutes. This is my best and favorite app yet!

Sizzlingproductsonline
United States
About 1 year using the app
Vitals replied May 4, 2020

We're genuinely flattered that you enjoy VITALS so much and that it is your favorite app! :)

April 30, 2021

I have been using this app for more than a year. Simply, it provides a solution to almost all needs for a successful store. Despite being a multifunction app each and every function works great. For sure this is impressive but the amazing here is the merchant service team stands behind this app. I had many questions lately and have been in contact with the team many times a day for the last two weeks. Most of my questions were replied to in less than an hour if not in minutes. Michael is a star with his technical knowledge and patience. Great app and an amazing team. Thank you and keep the good work up!!

Pan Continent Inc. - PrintOxe
Canada
About 1 year using the app
September 22, 2018

So far so good. So many features available that I can't use them all but that's fine. These guys add a ton of overall value.

Water Filters To Go
United States
About 1 year using the app
March 9, 2023

Excellent ap that has several handy features. Additonally, wonderful support from the helpful people at Vitals! :) Can't fault it! Thanks

Pawfect Adventures
United Kingdom
About 1 year using the app
November 2, 2021

This is the best app i used. It is very convenient and practical. The customer service system and technical support are perfect. Every consultation can respond quickly and help me solve the problem. Every customer service staff is very nice. Highly recommended!

KLJSHOP
China
About 1 year using the app
November 29, 2021

It is a great app. I am using almost half of the Apps provided with the App. The only reason I am not using a few Apps is it is covered by my theme. I ran into an issue with one of the App and contacted support at the night and they fixed the issue in under 2 mins. The best support I have seen so far. I highly recommend it.

hipave
United States
About 1 year using the app
September 17, 2022

I was surprised at how quickly they responded to my inquiry. They offered other tools that I did not expect to see, and they seemed to be very knowledgeable about the product page.

ZUPSTYLE
United States
About 1 year using the app