Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order values and expand international customer reach without impacting page load times. Key features include product reviews, upsell and cross-sell options, a currency converter, and a 'Visitor Replays' tool. The app also offers a smooth checkout process and personalized product recommendations, contributing to lower cart abandonment rates. Many appreciate the quick and effective customer service. The all-in-one functionality of the app is seen as a major advantage, saving merchants from installing multiple apps.

November 30, 2021

This app has been nothing but amazing from every aspect. So many useful apps in one and a great customer service just screams an awesome app. I highly recommend and it's for sure worth the monthly cost!

Cool Tech Accessories
United States
About 1 year using the app
Edited December 10, 2019

I used this app on my shop and is very awesome the customer service is very helpful they solves all the problem i had on my shop about load speed thank you so much vitals

FIVE STARS SHOP
French Polynesia
About 1 year using the app
Vitals replied December 11, 2019

Thanks for the review! We're always here to help in case you have any questions or concerns!

October 24, 2020

I wasn't really into the app that has so many function but man!! This is one of the best app I've ever seen. The support team is always there to help and every function work together perfectly. I'm so glad I decided to give this a try.

THAI VAPE SHOP
Thailand
About 1 year using the app
December 14, 2021

Probably the best customer support team running around on Shopify! This App is a must-have for any ecommerce store.

Plux Wireless Biosignals
Portugal
About 1 year using the app
January 26, 2022

I have yet to fully utilize all the tools provided with Vitals, but it even there it's 100% worth it! Also one thing is sure , it's that the customer service is fast and reliable! (Thanks Magaly)
I would recommend that app to, well, everyone.

Versus Pro Shop - QC Scooters
Canada
About 1 year using the app
July 27, 2021

This is the only app you need. Their great support team will help you customize and adjust everything is needed. Highly recommended.

Ancalya
Poland
About 1 year using the app
September 21, 2022

Very nicely integrated apps with stellar customer support. Opened a ticket and had a response and fix with 15 minutes! Very happy so far...

Nashua Nutrition
United States
About 1 year using the app
April 4, 2022

Great customer service, they helped me with something that would take me an hour and they did it in less than 5 minutes.

CenteMind
United States
About 1 year using the app
June 19, 2021

Excellent apps. I used to spend at 200 dollars on apps . Vitals has 40 apps for 29 dollars. What is a such deal. Friendly customer support

4dcustom
Canada
About 1 year using the app
July 15, 2022

Michael from Customer Service helped me a lot to configure the app and make it work for our store. I really recommend it :)

Pasarelle
Spain
About 1 year using the app